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Hilton Garden Inn Chicago Downtown Magnificent Mile

3.0 of 5
10 E Grand Avenue, Chicago, IL 60611
Hotel amenities
Ranked #56 of 166 hotels in Chicago
4.0 of 5 stars 413 Reviews
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413 reviews from our community

What travellers say about this hotel
  • Weber Grill(17)
  • Red line(14)
  • Very good(10)
  • Friendly and helpful(6)
  • Great location(6)
  • Front desk staff(5)
  • Michigan avenue(5)
  • Only complaint(5)
  • Grocery store(4)
  • Hot tub(4)
Traveller rating
    171
    171
    41
    14
    16
Only show reviews for Family (75) | Couples (93) | Business (87)
Date Rating
JeanneK4
Chesterton, Indiana
Reviewer
4 reviews
3 helpful votes
5 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

We stayed one night at the Hilton Garden Inn while in Chicago for a concert at the House of Blues. The staff and service was wonderful! The rooms are very nice, updated, and clean. I would definitely stay again!! More

Was this review helpful? Yes
Martha Lobb, Director of Sales at Hilton Garden Inn Chicago Downtown Magnificent Mile, responded to this review
6 December 2011

Dear Jeanne4, Thank you for selecting the Hilton Garden Inn Chicago when you attended a concert at the House of Blues, great venue for a concert. We appreciate your review on TripAdvisor and look forward to seeing you again when you visit Chicago. Regards, Martha Lobb Director of Sales More

mhenry59
Louisville, Kentucky
Contributor
19 reviews
9 helpful votes
4 of 5 stars Reviewed 23 November 2011
1
person found this review helpful

We stayed one night at the Hilton Garden Inn, while in Chicago for an appointment at the French consulate on Michigan Avenue. The front desk and valet staff were all very helpful with our last minute paperwork needs, and providing directions and walking/driving advice. Valet parking is $42/night. The hotel is very convenient to the attractions that downtown Chicago has... More

Was this review helpful? Yes
Martha Lobb, Director of Sales at Hilton Garden Inn Chicago Downtown Magnificent Mile, responded to this review
6 December 2011

Dear Mhenry59, Thank you for selecting the Hilton Garden Inn Chicago for your stay in Chicago. We appreciate your review on TripAdvisor and look forward to seeing you again. Martha Lobb Director of Sales More

Cory S
Dallas, Texas
Contributor
13 reviews
7 helpful votes
4 of 5 stars Reviewed 21 November 2011
1
person found this review helpful

I was in the Hilton Garden Inn for 6 nights... very comfortable property... great location.. near Michigan Ave... and a subway spot just out the door. Weber Grill provides great meals (and is popular at night.. kinda noisy, but alternatives like PF Chang's and Cantina Laredo and RB Grill near. Also near Nordstrom and Northbridge. The staff was very friendly... More

Was this review helpful? Yes
Martha Lobb, Director of Sales at Hilton Garden Inn Chicago Downtown Magnificent Mile, responded to this review
23 November 2011

Dear DallasDue, Thank you for your review on TripAdvisor. I am so glad you could experience our warm, friendly staff. We look forward to seeing you again. Regards, Martha Lobb Director of Sales More

Michelle M
Kenosha, WI
Senior Reviewer
7 reviews
3 of 5 stars Reviewed 21 November 2011

The beds here are awful, if you want to get any sleep you would be better off on the floor. Hilton contacted me for a review and when I didn't give them a good one they never responded back to me. The staff was very nice and the room was clean, but we were tired the whole weekend due to... More

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Martha Lobb, Director of Sales at Hilton Garden Inn Chicago Downtown Magnificent Mile, responded to this review
23 November 2011

Dear Michelle, I am very sorry that your experience at our hotel was not enjoyable. Hilton Garden Inn as a company does promote a great night sleep as you can adjust the beds level of firmness, but it sounds like your was not working. If you could contact me so that I could have the bed looked at and even... More

jpscoffee
Holland
Senior Reviewer
7 reviews
1 helpful vote
5 of 5 stars Reviewed 20 November 2011

My family and I wanted to find a reasonable hotel down by the Michigan Mile for a quick weekend getaway. We selected the HGI and were very happy with our choice. The staff were excellent, the room was clean, comfortable and well appointed. I've stayed at other Hotels in Chicago and this was one of the best values for the... More

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Martha Lobb, Director of Sales at Hilton Garden Inn Chicago Downtown Magnificent Mile, responded to this review
23 November 2011

Dear jpscoffee, Thank you for selecting our hotel for our stay in Chicago. We are glad you enjoyed your stay and look forward to seeing you again. Regards, Martha Lobb Director of Sales More

Mike H
Louisville, Kentucky, United States
1 review
5 of 5 stars Reviewed 19 November 2011

I wanted to say that everyone at this hilton garden inn was nice, but George in the valet was "super friendly, nice, helpful". It was just wonderful after a 5 hour drive to stop and have some body you don't even know great you like family. He just helped to make our Chicago trip even more memorable for the right... More

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Martha Lobb, Director of Sales at Hilton Garden Inn Chicago Downtown Magnificent Mile, responded to this review
23 November 2011

Dear Mike, Thank you for your review and I am so glad you could experience our warm, friendly staff. We hope to see you again when you visit the windy city. Regards, Martha Lobb Director of Sales More

IrishAyes8490
Kalamazoo, MI
Senior Contributor
33 reviews
9 helpful votes
4 of 5 stars Reviewed 18 November 2011

The great thing about this hotel is that unlike many others in Chicago, the rooms are large and have two queen (not double) beds. Also having the Weber Grill restaurant on property is convenient, if for no other reason than its bar. Be aware, however -- no complimentary continental breakfast! More

Was this review helpful? Yes
Martha Lobb, Director of Sales at Hilton Garden Inn Chicago Downtown Magnificent Mile, responded to this review
23 November 2011

Dear IrishAyes, Thank you for selecting our hotel while visiting Chicago. I am glad you enjoyed our rooms, Queen beds and Weber Grill. We hope to see you again when visiting Chicago. Regards, Martha Lobb Director of Sales More

Margaret T
Chicago, Illinois
Reviewer
4 reviews
5 of 5 stars Reviewed 16 November 2011

We had an ingredible weekend here. It was our 51st anniversary and the hotel acknowledged it by sending us a tray of wine & goodies. The staff was very gracious and helpful. We are hilton honor people but we seem to favor Hilton Garden Inns so we always try them first. The breakfast was fabulous. Thank you again for giving... More

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Martha Lobb, Director of Sales at Hilton Garden Inn Chicago Downtown Magnificent Mile, responded to this review
23 November 2011

Dear Margaret, Thank you for selecting the Hilton Garden Inn Chicago, we appreciate your review as well. I am glad you could experience our warm, personal service. Happy Anniversary! Regards, Martha Lobb Director of Sales More

marilyn h
Nashville, Tennessee
1 review
5 of 5 stars Reviewed 15 November 2011

We just spent a long weekend in Chicago and would highly recommend the downtown Hilton Garden Inn. The hotel is VERY clean and the staff was superb. The front desk clerk called us by name every time we walked through the lobby. They were great about making reservations and gave us excellent recommendations about activities, restaurants etc. Terrific location. Would... More

Was this review helpful? Yes
Martha Lobb, Director of Sales at Hilton Garden Inn Chicago Downtown Magnificent Mile, responded to this review
23 November 2011

Dear Marilyn, Thank you for selecting our hotel for your stay in Chicago. I am delighted you could experience our warm, personal service. We look forward to seeing you again. You have a beautiful name, same as my mothers. Regards, Martha Lobb Director of Sales More

naturekid
milwaukee
Senior Contributor
35 reviews
15 helpful votes
4 of 5 stars Reviewed 14 November 2011

friendly staff. Aked for some pizza delivery menus at about 11pm at the front desk, and we went with the one the lady reccmonded (sarpinos, I think) very good. The location was great for everything we wanted to do. there are several convience stores wihin a block or two. walking distance to just about anything you would be in that... More

Was this review helpful? Yes
Martha Lobb, Director of Sales at Hilton Garden Inn Chicago Downtown Magnificent Mile, responded to this review
23 November 2011

Dear naturekid, Thank you for selecting our hotel for your stay in Chicago. We are glad you enjoyed our hotel and will select us again when in the windy city. Regards, Martha Lobb Director of Sales More

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Hilton Garden Inn Chicago Downtown Magnificent Mile Also Known As

  • Hilton Garden Inn Chicago Downtown
  • Hilton Garden Inn Chicago
  • Hilton Chicago
  • Chicago Hilton
Address: 10 E Grand Avenue, Chicago, IL 60611

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Hilton Garden Inn Chicago Downtown Magnificent Mile
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