Was in Chicago over March Break 2011 and found a great rate for the Omni Chicago on Expedia. I've stayed at other Omni hotels and have always been pleased......well the Omni Chicago didn't disappoint. The doormen were prompt and friendly, always a warm greeting. The entrance is a bit odd with the concierge at the entrance but needing to take... More

Ask for a corner room. Small but very cool rooms. Relaxed cocktail lounge above Michigan Aveenue. More

The rooms have had some updating but were a little tired (ink stain on the carpet, etc) but the service was very good. Everyone was friendly upon our arrival and we were pleased with room service. While it's not the most deluxe hotel, it is very nice and I would stay there again. The bed was just okay and could... More

The Omni Chicago is a very nice hotel. The only problem is that there are a lot of very nice hotels in Chicago. We booked a corner room, and it was nice. It had a window above the headboard of the bead, which was kind of neat. The room was small, but omni was upfront about that by telling you... More

I chose the Omni Chicago for our recent trip to Chicago because of the great location, its excellent value, instant rewards program and indoor pool. My husband and I traveled with 2 other couples and we were all very pleased with the beautiful suite accomodations, and the friendliness and courtesy of the staff. More

It is worthwhile and no cost to join Omni's loyalty group. We received a carafe of coffee and newspaper at our door each morning - at the time specified by request each night. As a regular amenity, the gym was well equipped and very clean - with an attendant there all morning. Our room was too warm and the controls... More

Across the street from the Apple store in Michigan Avenue's magnificent mile, the property is very well located right in the heart of the city. Spacious rooms. Breakfast facility with nice decoration and food, though less variety of options in the buffet than what I would expect for a 5-star facility. Kind but less than charming attention. Chicago, on the... More

Please allow me to say that my issues were resolved with top speed and with professionalism. The person I credit with articulating the issues and having them resolved so quickly is Ms. Jackie (The Operator). I explained to her that I had problems with my heat in the room and that it was very cold. She was able to get... More

My friends & I stayed in 2 rooms at the Omni over Christmas. The room are decorated beautifully, the hotel staff was wonderful, and the location can't be beat (near Water Tower Place, the Apple Store) and all the other wonderful stores on Michigan Avenue. More