Looks great online. Outdated. Stains on carpet. Old style tv in bedroom - not a flatscreen. Coffee pot didn't work leaked all over. Got a new one and it wouldn't even turn on. No free coffee in lobby in morning just a Starbucks coffee cart. No free wifi The bed was comfortable. Heard service elevator go up and down all... More

The Chicago Omni continues to be a reliable good place to stay in Chicago. room is comfortable, large clean and well maintained. Staff is prompt and accommodating. the only little upgrade would be the concierge gave me a mediocre restaurant tip, but would certainly stay here again.

This hotel was wonderful. Our room was so clean and comfortable and the location was perfect. The restaurant food was amazing. You get what you pay for here. It might be a little more expensive, but our experience was that it was definitely worth it.

I had a three night stay earlier this month that went very well. I was impressed by the size of the room--I expected a smaller room as I've found to be the case in most large city hotels--but had a two-room suite. All the normal amenities were top-notch and if you sign up for their rewards program, you can get... More

I recently spent 4 nights at the Omni The room was a little on the small side for two women but apart from that very comfortable beds and a good sized bathroom. I must comment on the Concierge, unfortunately I have forgotten his name, (Amni,Andy??) but he was excellent, 10/10. We had booked a concert and he tried so hard... More

This hotel is the best! My friends and I take a yearly shopping trip in Chicago each summer and have stayed in many different hotels. We all agreed that we will never stay anywhere else after staying at the Omni. The location could not be better, the hotel restaurant and bar are convenient and nice, the rooms are very nice... More

My wife and I stayed at the Omni June 9 for one night before moving to the Raffaello for three more nights. Oh if only we could have stayed at the Omni for the entirety of our trip!. Everyone greeted us with a smile and we were immediately happy to be there. Our room was scrumptious! Spacious, spotless, and well... More

the rooms are spacious, well-designed, tastefully appointed, and quiet. The bed was very luxurious, and was turned down for me each evening. Staff was very friendly and helpful. And the location was right across the street from the Apple Store!

The OMNI's location is perfect for any business or family trip to the City. Within a $10.00 taxi ride on the north side of the river for shops and dining. Staff's hospitality made you feel welcomed to the City! From the Doorman to the restaurant/bar staff all are treated Welcome and Equal