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| restaurant | Distance | Rating |
|---|---|---|
| Texas de Brazil | 0.2 mi 0.3 km |
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| Thing to Do | Distance | Rating |
|---|---|---|
| American Girl Place | 0.1 mi 0.2 km |
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| Title | Source |
|---|---|
| “Omni Chicago Hotel” | Fodors.com |
| “Omni Chicago Hotel” | Gayot.com |
| “Finding the Beat of Chicago’s Latino Quarter” | New York Times (free registration required) |
| Title | Source |
|---|---|
| “Omni Chicago Hotel” | Expedia.com |
| “Lots of space in the sky” | VirtualTourist.com |
| “Omni Chicago Hotel” | Citysearch.com |
| “Omni Chicago Hotel” | Fodors.com |
| “Omni Chicago Hotel” | centerstage.net |
My husband and I booked a romantic getaway for my birthday. With six kids, it has been nearly ten years since we had a weekend to ourselves. My husband called the hotel ahead of time to ask about doing something special for me, like wine or flowers. Two different employees couldn't help and repeatedly put him on hold until he... more
We are sorry that the guest floor was noisy during your stay. Our front desk and security team do not want other guests bothering each other and we follow up with every guest request with noise complaints. We also apologize that the amenities for your birthday celebration did not arrive. The volume level on your floor is certainly not the...
This hotel is in an excellent location, in the middle of shopping, and close to things of interest like John Hancock observatory, Navy Pier, etc. Right on bus line, and a few blocks from nearest train/ metro station. Restaurants, shopping everywhere. The most noticable aspect of this hotel is the staff. Every single staff member we encountered greated us with... more
We’re so glad you chose to stay with us on your trip to Chicago. Your dining recommendations are great and are quite close to the hotel. It sounds like our staff really impressed you and that’s our goal for all our guests. We hope you will stay with us again next time you are in the city. If you have...
I just returned from a trip to the city with my 15 year old daughter and her friends. The staff at Omni was wonderful and the location is fabulous. We were able to walk to shopping and dining. We went to Zombie Fest on Navy Pier and watched the fireworks on Saturday night. A great time was had by all. more
That sounds like a great Saturday night. Thanks for choosing to stay with us while you were in Chicago. If you plan on coming back next year for Zombie Fest or sooner, please stay with us again.
We stayed at the Omni with 3 teenagers in Sept, 2009. I very clearly requested adjoining rooms and the front desk confirmed this at check in. The rooms were not connected, however, and when I pointed out that the word adjoining means connected, the front desk manager told me that in this hotel, that is not what the word means,... more
We apologize that your room request was not able to be met. Unfortunately we do not have any adjoining rooms in the hotel. However we should have been more flexible on the location of the rooms to each other. We are sorry that no one responded to your request within 48 hours as is our policy. We certainly understand that...
The hotel's location was not bad, we were within walking distance to the Navy Pier, stores and restaurants. However, we found that the hotel wasn't as upscale we hoped it be. The air conditioning lacked in the hallways and the rugs looked liked they hadn't been shampooed in a while; which made waiting for the elevator stuffy & unpleasant. The... more
My husband and I had a wonderful stay at the Omni Chicago Hotel. I had contacted the customer service representative prior to our stay to request a quiet suite. When we arrived, she greeted us and confirmed that we were getting exactly what I had requested--and more. Our suite had a partial view of the lake!!! And, we were able... more
We’re so glad to hear you enjoyed your stay with us. We look forward to seeing you again next time you are here. Thanks for telling your friends to stay with us too. We’ll make sure to take good care of them as well.
My husband and I stayed in a suite with another couple for his birthday. The suite was spacious, modern, comfortable and clean. The big bathroom was a plus and I loved the travertine tiles (I think) on the tub walls/floors. The location is perfect. Close to everything. We never paid for one taxi ride used our car because everything was... more
We’re so happy to hear that you, your husband and your friends had a great time celebrating his birthday. And we’re also glad that we could make the celebration special with great service and a nice chocolate dessert. We hope you will come back and celebrate more special occasions with us.
I took my mom to The Omni Hotel in Chicago. It is in the heart of Michigan Avenue! If you are a shopper and want to have THE BEST location for the Magnificent Mile THIS is the place to stay! You can easily walk to either end of Michigan Ave from this location. Right across the street was The Apple... more
Thanks for writing a review of our hotel. We are definitely in a perfect location for shopping. We’re so glad you enjoyed our breakfast each morning. It’s a great way to start a big day of shopping. It was also good to hear we were able to move you to the other side of the hotel. We will always do...
We arrived at the Omni on 2nd September for a 6 day stay. I took ill when I left the plane after travelling from Manchester so I saw more of the room than I anticipated. I couldn't go out for 4 days. The room was spacious and clean. The bed was extremely comfortable. The bathroom was large and very clean.... more
We’re sorry to hear you were feeling ill when you arrived at the hotel, but we’re glad you had a spacious room in which to relax and recuperate. We have two sides to the sundeck – one is off the fitness center while the other is off the pool. The one off the pool has planter boxes with herbs and...
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