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The Palmer House Hilton

4.0 of 5
17 East Monroe Street, Box 75845, Chicago, IL 60603
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The Palmer House Hilton
Ranked #68 of 164 hotels in Chicago
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3,077 reviews from our community

Traveller rating
    1,092
    1,109
    493
    247
    136
See reviews for
Families
482
 
Couples
775
 
Solo
241
 
Business
956
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Redlands, CA
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

The Palmer House oozes old world charm. As a matter of fact, I wondered aloud about the lobby ceiling's similarity to the Sistine Chapel. Some might say the rooms and hallways appear to need a bit of refreshing but overall, the hotel is charming and the staff quite agreeable. The beds and linens were definitely comfortable and the bathroom amenities... More

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See 3 more reviews by Mirlini for Chicago
Rochester, NY
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW

Enjoyed my stay. I was upgraded to an executive suite which was nice. Room was large, quiet and immaculately clean. Lobby is beautiful, staff pleasant. Halls were ice cold, it was uncomfortable to walk from my room to the elevator. It took forever for the elevators to floors 18 and above to arrive which was a drag. Good location a... More

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See 6 more reviews by amymeri for Chicago
Madisonville, Kentucky
2 reviews
2 of 5 stars Reviewed 17 May 2013 NEW

You can tell that the Palmer House was once a grand place. Sadly, it's now more like a museum. We stayed in a king room that overlooked a rooftop full of satellite dishes. As soon as we walked in our room, we were met with an odor that reminded me of a doctor's office. Medicinal, stale and dank. Opening the... More

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1 review
4 of 5 stars Reviewed 16 May 2013 NEW via mobile

This was a great hotel to stay in, felt like sitting inside a piece of US history. Service was good, great location, only complaint, rooms were very small with bed to match! Exec lounge was busy, gym was good with good equipment pool is great for 1 certainly would be interesting if it met maximum capacity of 35! The changing... More

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Marlton, New Jersey, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

I just spent 2 nights at this hotel this week on a trip for work. We chose it because of its proximity to my customer, and it's a Hilton property. Walking the halls, you can just tell that this was a swanky hotspot back in the days of yesteryear. Today, they maintain their classic style, and provide a good value.... More

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Contributor
19 reviews 19 reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

We stayed in The Palmer House for several nights. The hotel has been beautifully restored and is grand and elegant in an historic manner. The rooms and facilities are immaculate, and engineered for comfort. Our room had two very comfortable beds with lots of pillows. This is a very old building so expect tiny bathrooms. It's a gorgeous, historic property... More

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See 3 more reviews by purpose7 for Chicago
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 16 May 2013 NEW

I always stay at the Palmer House when I attend the Midwest Clinic every December! A great hotel with an old world charm. Miller's Pub is right next door, Chicago Symphony, world class museums, and many high end restaurants close by. Great place to stay when exploring Chicago. Recommended!

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Hazelhurst, Wisconsin
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 14 May 2013 NEW via mobile

Beautiful lobby, restaurants, & bar area. Ballrooms are wonderful too. Rooms are bit small for price, but otherwise can't say I had any issues. Very old world classy feel. Good location, near theatre district and shopping too. Lodgewood restaurant served bit pricey but really good food. Several near by or in hotel other options too

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Arkansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 14 May 2013 NEW

The Palmer House is an elegant, historic hotel just a few steps from the Mag Mile, the Chicago Art Institute, and beautiful parks. The food is excellent and the service is outstanding. Our room had two beds and two bathrooms and was very clean. The beds were very comfortable, and the pillows were perfect. It is indeed an older hotel,... More

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central Illinois
Top Contributor
70 reviews 70 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

The Palmer is one of the classic hotels from the glory days of the grand hotels. The lobby is awesome as is the Empire Room just off the lobby. My room was very comfortable having just been remodelled. It was a corner room and had two windows so it was very bright. Very comfortable bed with a variety of pillows.... More

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Hilton Chicago
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Chicago, IL
4 of 5 stars 1,416 Reviews
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Hotel Summarization (Beta)

What travellers say

  • Very nice(90)
  • Art Institute(82)
  • Great location(69)
  • Executive floor(47)
  • Double beds(38)
  • Fitness center(28)
  • Millennium park(27)
  • State Street(20)
  • Executive level(16)
  • Magnificent mile(16)

Additional Information about The Palmer House Hilton

Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603
Phone Number:
Region: United States > Illinois > Chicago
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Romantic Hotels in Chicago
#35 Luxury Hotels in Chicago
#45 Family Hotels in Chicago
#62 Business Hotels in Chicago
Price Range: ££
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Palmer House Hilton welcomes you from the moment you enter our remarkable lobby. It’s ceiling of 21 panels featuring Greek mythological scenes rich in paint and architecture could rival that of the Sistine Chapel. A perfect spot to immerse yourself in the culturally rich history of Chicago and lively buzz of passer bys while relaxing with a hand prepared cocktail or sipping from a selection of blended teas during our Afternoon Tea. Located adjacent to our Lobby, you’ll enjoy dining at Lockwood Restaurant, AAA 4 Diamond restaurant and cocktailing at Potter’s Lounge, our modern twist on a prohibition speakeasy. Our Contemporary guestrooms blend decor of warm textures and jewel tone accents synonymous with the traditional Palmer House grandeur while integrating modern media capabilities include a 37 inch flat screen television, wireless and wired internet connections and alarm clock with auxiliary port. Enjoy the Hilton Serenity Dream bed featuring a plush top mattress and crisp linens,and Peter Thomas Roth bath amenities. The hotel is walking distance to the Blue Line and the Orange Line “L” stations for quick transport to O’Hare International Airport and Midway Airport, respectively. The Palmer House Hilton is steps to all the action along State Street including Macy’s, Nordstrom Rack, American Apparel, H&M, Block 37 Mall and the Chicago Theatre. The hotel is also a short walk to The Art Institute, Joffrey Ballet, Cadillac Theatre, Jeweler’s Row, Millennium Park, John G. Shedd Aquarium, Field Museum and Adler Planetarium. ... more   less 
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Also Known As:
The Palmer House Hilton Hotel
The Palmer House Hilton Hotel Chicago
Hilton Hotel Chicago
Hilton Hotel Palmer
Palmer House Chicago
Palmer House Hilton
Chicago Palmer House Hilton
Palmer House Hilton Chicago
Palmer Hilton House
Hilton Chicago

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The Palmer House Hilton
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