The hotel has a beautiful lobby. Very large. I think the ceilings in the lobby were at least 3 stories tall. Wonderful architecture. Very classy. Now to the rooms. I had a King room that I booked on Priceline. You don't get to select the type of room on priceline like you do on expedia, orbiz, or any other travel... more

I have literally traveled the world and this was BY FAR the smallest room I have ever stayed in. The claim to 4 stars is laughable. The bathroom is a joke. It is so small one cannot even turn around in it. There is no mini bar, no coffee maker, no place whatsoever to do anything more than lie in... more

We stayed at Palmer House for 3 days/2 nights in November. We traveled with our 4-year old to see the Thanksgiving Day Parade and visit the Aquarium and the Field Museum. We chose this hotel based on it's location (right off State street, close to the Field Museum/Art Institute/Aquarium and Planetarium) and based on the fact that it has an... more

The hotel is grand, and the lobby is beautiful with high ceilings filled with paintings reminiscent of the renaissance period. Great location to watch the parade and very central. However, my wife & I did not have a pleasant stay. The service is poor. We realised an error in our package selection (romantic package vs. breakfast package, which is the... more

Beautiful Hotel - Poor Service Yesterday, we arrived at 11am (early) - front desk upsold us to a suite - beautiful suite. Told us it would be ready in about an hour... would put a rush on it. It was ready at 3pm. When I asked why it took so long when they 'rushed' it, I was told they did... more

i stayed at the palmer house in april 2009 with a friend of mine and our 10 year old kids. this is the third time i stayed at the hotel and it is always a very pleasant stay. the room was large- accommodated two moms and two daughters easily with two large bathrooms. the hotel is great in terms of... more

The hotel was grand! It was very beautiful and loved the old photos hanging in the hallways. The location is excellent. It is on the subway line from O'Hare and easy to navigate the city on the trains, walking distance to many things. We had two rooms booked, one with two doubles and one king. The double room was lovely... more

I got a spectacular rate on Hotwire for the Palmer House Hilton. Upon arrival, we requested a room with two double beds and two baths. Thankfully, they had one available, and were willing to let us have it. It was huge! It looked as if they had cut out the wall between two regular sized rooms and taken out some... more

I stayed at Palmer Hilton for 3 days. The hotel is located very next to famous millenium park and is accessible to many attrations such as Art institute of Chicago & Navy Pier. Palmer has a grand decoration inside and you can feel very relaxed atmosphere around the loby & bar. Front desk associates and even house keeping staff smile... more