Booked on a bidding site for a reasonable rate - 107/night plus tax, called in advance to request a King or Queen bed and was told that they could not guarantee it, but when we arrived (6:30 PM on a Friday) we were told the only room available was a double. Called reception (after trying to get through for 20... more

Let me start by saying that I did not have a choice but to stay here and that as a Hilton Silver member I had some expectation of a reasonably good reception. My 3 day business meeting was in the hotel and it would have been a hassle to stay elsewhere. Retrospectively I wish I had. Silver membership be damned.... more

Spent three nights at the hotel for a girls weekend. The staff was wonderful, room was beautiful and location great. You can take the train directly from Midway and walk one block to the hotel. Very close to museums and restaurants. I have stayed here before and it always proves to be a great choice for a trip to Chicago. more

I spent 4 nights at the Palmer House Hilton as part of a conference. After reading some of the reviews I was uncertain what to expect of my stay. I was pleasantly surprised! My room was on the 16th floor on the side near the train. It was not a factor as I did not hear it after going to... more

I attended a conference at the hotel and stayed there for 4 nights. Check-in and out were easy, the lobby is spectacular and the meeting facilities offer a lot of flexibility. Service was good (except it took 30 minutes after arrival before the bellman brought me the correct bags). The location offers easy access to Grant Park, the Art Institute,... more

We last stayed at the Palmer House Hilton in September 2001. Then we experienced offhand treatment from most of the staff we encountered, had a tiny room not much bigger than a closet and a view of absolutely nothing. We did not feel welcome. Also, the area seemed to be going down hill and, last straw, Marshall Fields, the landmark... more

We really loved Palmer House Hilton. It has a long, interesting history and could not be in a better location. Stay in the Loop! more

Very well furnished with a nice old world charm, while offering all the features and amenities you would expect from a modern hotel. Rooms are reasonably priced, but the pricing for all extras, including room service and laundry are outrageously high. Well located, just a short walk from the southern end of the Golden Mile. Overall a good bet if... more

This is my first night here and already I can tell that I'm going to get no sleep during my 3 night stay. I can hear everything around me, from the neighbors next door to, someone taking a shower above me, to the wind tunnel sounds either created by the train or elevator (I can't tell), to people walking down... more