Stayed for 3 nights over the weekend with my husband, 8 yr. old son and mother-in-law. I have stayed here previously for business trips and was not concerned about the rooms being small or noisy since it was generally just one night. We booked thru Priceline for $80 plus tax/night - great rate. When we checked in, I specifically asked... more

I found the staff to be surly, aloof and very unhelpful. I discovered my room rate when I checked in was higher than the printout the hotel sent me ahead of time. When I contacted Guest "Services" to discuss it, I was greeted with, "So whatta you want?" My room was huge, with not one but two tiny bathrooms. I... more

Having read numerous other reviews of the Palmer House Hilton, I was inclined to agree with those who said "How much can you complain about a $79 room?" But that was before I saw our actual room. The hotel and lobby were bustling and absolutely lovely, mind you. Not in my taste, preferring modern architecture, but it was really stunning.... more

My family and I, spouse and 2 month old son, stayed here just this past weekend. 05/29-50/31. The doormen where very attentive and ready for anything. The room was nice, a little small but I loved the décor, it was very contemporary. A lot of amenities. I had a crib order to the room. The bed and pillows made me... more

My wife and 2 sons spent a week's vacation in Chicago. We booked a room thru one of the internet discount websites and got a wonderful and affordable room at this conveniently located hotel. It is a large and busy hotel (think conventions) but because it was built at a time when hotels paid attention to detail, the Palmer House... more

We had the opportunity to stay five nights at the Palmer House over Memorial Day and it was a very uneven experience. I had a special rate for an event and it seemed like they made sure I knew that because I got that special rate, I was not going to get the same experience that a guest paying full... more

I was impressed upon arrival. The hotel is very grand and the rooms are appointed very nicely. However, I had a very difficult time getting any real sleep here for two reasons... 1. My bed was within inches of my room's door, which is turn was right next to two other room doors. One of my neighbors came and went... more

Just back from 4 nights with friends, and we all can't say enough good things about PHH's rooms, location and proximity to great things in Chicago. Three of us total in 2 rooms with 2 double-beds -- one had a bigger bathroom, the other a bigger bedroom -- both were very generously sized. Great bed and bedding, nice, quirky furnishings,... more

Not sure why everyone seems to bash this hotel in reviews. Great location and nice rooms. Internet is extra, parking is high, but this is a big city. If you want a brand new room, stay at a brand new hotel. The rooms have been remodled and have some historic touches. I think the expectation is set to high with... more