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The Palmer House Hilton

4.0 of 5
17 East Monroe Street, Box 75845, Chicago, IL 60603
Hotel amenities
Ranked #69 of 166 hotels in Chicago
4.0 of 5 stars 1896 Reviews
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1,896 reviews from our community

What travellers say about this hotel
  • Very nice(30)
  • Great location(28)
  • Executive floor(27)
  • Art Institute(26)
  • Double beds(25)
  • Millenium park(18)
  • Historic hotel(16)
  • Lobby bar(14)
  • Michigan avenue(14)
  • State Street(12)
Traveller rating
    624
    671
    313
    184
    104
Only show reviews for Family (277) | Couples (494) | Business (578)
Date Rating
carpetbagirl
2 reviews
1 helpful vote
5 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

Myself and 5 girlfriends came to the Palmer House for a birthday getaway weekend. We had such a fancy time. Everything was perfect and I couldn't speak higher of this hotel. I absolutely love and appreciate the old fashioned elegant grandeur and don't want them to ever change a thing. It is the very reason we picked the Palmer House.... More

Was this review helpful? Yes
HiltonPalmerHouse, Palmer House Employee at The Palmer House Hilton, responded to this review
10 January 2012

Dear Guest, I’m sure your birthday gateway was spectacular! Thank you for choosing to stay at the Palmer House for your birthday weekend! Also thank you for taking the time to share your review on TripAdvisor, we appreciate it! Thank you, Dardan Mehmeti More

Darrylogle
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

This was a great hotel with a lot of history. It is very centrally located. We were there during Christmas and it was so nice to be able to go to the room and go back out on the town when we were ready. I hope to stay there again. More

Was this review helpful? Yes
spadesqueen74
Milwaukee, Wisconsin
Senior Contributor
27 reviews
41 helpful votes
5 of 5 stars Reviewed 8 January 2012
3
people found this review helpful

This is a pretty ritzy hotel near Michigan Ave - downtown Chicago. It is south or the river (I usually prefer north of the river, but it works). Our room was spacious, clean, and comfortable. We traveled down over the Christmas holiday (nine of us total) four adults and five young children, ages 8-12. Kids enjoyed the pool, but I... More

Was this review helpful? Yes
HiltonPalmerHouse, Palmer House Employee at The Palmer House Hilton, responded to this review
9 January 2012

Dear Guest, I’m glad your stay at the Palmer House was pleasant and pleased to hear that the kids enjoyed the pool. Thank you for sharing your review on TripAdvisor, we appreciate it. We hope you have an opportunity to visit again soon. Thank you, Dardan Mehmeti More

yeoinus
New Jersey, USA
Senior Reviewer
8 reviews
6 helpful votes
5 of 5 stars Reviewed 8 January 2012
1
person found this review helpful

The Palmer House was one of the first few Chicago hotels we visited back in 1997. I was amazed and somewhat awed by the decor, from the decorated ceiling to the light fixtures and more. Since then we have returned many times over the years. Why? - To once again visit this awesome property that despite the years have retained... More

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Mengha
Senior Reviewer
6 reviews
2 helpful votes
4 of 5 stars Reviewed 8 January 2012

I stayed at Palmer House for four nights last July and I thought it was great. We stayed in a twin room and were pretty surprised by the size of it. It was huge. The hotel lobby is fantastic, the most beautiful I have ever seen. The location is exellent. There was no breakfast in the hotel rate, and the... More

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traveltheworld012
River Falls, Wisconsin
Senior Contributor
43 reviews
9 helpful votes
3 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

I stayed here in the past for a work conference, so I decided to book a room again for a pleasure trip to Chicago because I received a special room rate offer through Amtrak. We stayed 4 nights. Our reservation said we had a room with a king bed, but upon checking in we were switched to a room that... More

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HiltonPalmerHouse, Palmer House Employee at The Palmer House Hilton, responded to this review
8 January 2012

Dear Guest, I apologize that your visit at the Palmer House was not so pleasing. I also apologize for all the inconvenience you experienced. You should have received your king-size bed just as you requested. Majority of the amenities you mentioned are complimentary for Gold and Diamond Hilton members. Thank you for taking the time to share your review. We... More

KingOfTheValley
Easton, Pennsylvania
Contributor
14 reviews
8 helpful votes
4 of 5 stars Reviewed 7 January 2012
2
people found this review helpful

I stayed in this hotel for a conference. It was easy to get to from O'hare. Just go to the CTA train station in O'Hare. Please bring exact change of $2.25 for ticket since the machines do not give change. Get a ticket and go on the blue route and get down at the Monroe station in downtown, walk three... More

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Alicia R
Grand Rapids, Michigan
Senior Contributor
27 reviews
8 helpful votes
4 of 5 stars Reviewed 7 January 2012
2
people found this review helpful

We stayed at Palmer House the week after Christmas. It was beautiful! I have read other reviews saying that the rate was expensive. We had a very good rate that was inline (or a bit lower) than most Hilton properties of this class. The staff was helpful for the most part - the front desk check in woman was apparently... More

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KW_NC
Senior Reviewer
8 reviews
9 helpful votes
4 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

This hotel is expensive, but the location is great and the lobby is beautiful. You feel like you are back in old time Chicago, with ornate decorations and a unique ceiling. The restaurant and bar were both quite good, with interesting food and Chicago themes. Very expensive though. My friend and I enjoyed our room, which was a suite with... More

Was this review helpful? Yes
HiltonPalmerHouse, Palmer House Employee at The Palmer House Hilton, responded to this review
7 January 2012

Dear Guest, Thank you choosing to stay at the Palmer House. Also, thank you for taking the time to share your experience on TripAdvisor. We appreciate your feedback and value your business. Hopefully, you will have the opportunity to visit again soon. Thank you again, Dardan Mehmeti More

domingos_soares
Sao Paulo, SP
Senior Reviewer
7 reviews
6 helpful votes
2 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

I've stayed there for a week on a business trip two months ago. The lobby is wonderful as well as the location and that's it. The rest is completely overestimated. Most of the staff, with some exceptions, was not friendly and sometimes even rude. The food of the restaurant at the lobby is ok but overpriced. The room is small... More

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The Palmer House Hilton Also Known As

  • Hilton Hotel Chicago
  • Hilton Hotel Palmer
  • Palmer House Chicago
  • Palmer House Hilton
  • Chicago Palmer House Hilton
  • Palmer House Hilton Chicago
  • Palmer Hilton House
  • Hilton Chicago
  • Chicago Hilton
Address: 17 East Monroe Street, Box 75845, Chicago, IL 60603

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The Palmer House Hilton
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