We stayed at the Palmer House for 3 nights in late April. Got a great price through Hotwire ($74 plus tax) so I think that sort of sums up the review. If you can get a good deal, then the hotel is fantastic for the price. I can see the poor reviews if you paid $200+ for a night, but... more

We were just traveling through Chicago and only needed a place for the night. Got a great price from Priceline ($80). Close to Millennium Park and the rest of downtown. The room was moderate sized with 2 beds. The beds were very comfortable. Quiet for an older hotel. The lobby has a nice bar but the main attraction is the... more

This is our second time in a year stayiing at this hotel. The first time was in June 2008 and it was under renovation. We had a nice room though (newly updated decor0 and we got the Priceline or Hotwire rate. Don't pay more than you have to for this hotel. The second time was April 2009 and we got... more

My boyfriend and I stayed at the Palmer House for two nights for a friend's wedding. The room was booked as part of a block of at least 10-15 rooms especially for the wedding party. While were able to check in properly, we learned that several people had problems with check-in or even getting a room! Our room (11th floor)... more

We were a bit nervous about staying here having read so many negative reviews. We could not be more happy that we did stay here. The hotel, which is in an amazing location, right off millenium park, close to metro stops, shopping and restaurants, is a top class joint. The lobby is spectacular and what you don't get from the... more

This is a nice buidling, with a great lobby. The rooms are fine, but reflect they were built in a different era (which has both good and bad effects). However, the reason for the poor rating is the fact that the hotel gouges its guests (and, sorry, but there is no other way to put it). I travel often for... more

I spent two nights at the Palmer House on business, and was VERY disappointed. This is one of the most famous hotels in Chicago, but it was not a great stay. The lobby is gorgeous, and the restaurants are nice, but here were my concerns: 1. No coffee in the rooms - if you want a coffee pot in your... more

The Palmer House was recently renovated and the public rooms gleam. They reflect the luxury of turn-of-the-century Chicago (and are historic enough to be the subject of a local architecture tour). At least half of the guest rooms have been completely renovated; I stayed in one of these. The bed was very comfortable. The room itself was large, well-lit, and... more

This hotel is beautiful and has everything you could need. However, don't ask for a wake up call and expect to get it. more