This hotel is beautiful and has everything you could need. However, don't ask for a wake up call and expect to get it. more

We booked this hotel on Priceline and I was apprehensive after I read the reviews on Trip Adviser which were not terribly positive. However, we were very impressed with the hotel from the moment we stepped into the lobby - which is stunning. Often the public areas are let down by the bedrooms but not in this case. Our rooms... more

This hotel was in a very good location, just a few blocks from Buckingham fountain and Michigan Avenue. We were able to walk to many of the sites we visited, which was nice. A public bus stop is also a block away, and the buses are convenient for visiting the museum campus (or it's about a half hour walk). The... more

I took my sweetheart to Chicago for his birthday to live it up and catch a couple plays. The Palmer House was absolutely perfect in every way -- classy, vintage, centrally located to the playhouses, steakhouses, clubs, museums and shopping. This is the way Chicago is meant to be experienced. You gotta have a cocktail at their bar in the... more

I booked this hotel for $75 on Hotwire with mid-level expectations for one night. Totally blown away. Arrived on a Sunday night. Gave car to valet ($51/night). Lobby was a social people watching scene with swank music. Check-in was smooth and easy. I asked for an upgrade and was told no free upgrades to 3rd party bookings. Upgrade to suite... more

I travel frequently enough and stay at a wide gamut of hotels to compare the pros and cons of upscale vs budget. Chicago can be a hit and miss town when it comes to reasonably priced hotels. There is no doubt the city offers great 4 and 5 star properties - the question is at what cost. For whatever reason,... more

My wife and I left in a hurry last night and stayed somewhere nicer down the street. We were here for a total of 2 nights and saw 3 rats (two outside the building and one inside). Absolutely disgusting! I know a large metro area like Chicago has it's problems but to see a rat inside the building is inexcusable!... more

This is a convention hotel. Lots of conventions are held in Chicago and this hotel is set up to serve them. The staff is professional and efficient. The hotel itself is beautiful. Even if you don't stay here come and take a look at the lobby, it's lovely. The rooms are small for most people that is if you don't... more

Okay, this hotel has dropped BIG time. I went 5 years ago for a birthday weekend and was blowed away by the beautiful ceiling and shopping area available in the hotel. Sure, the view from the rooms remind you of Shawshank Redemption but the hotel was still great. Fast Forward to Valentines Weekend 2009, I couldnt wait to get back... more