When I first came to Chicago, I visited this hotel and I have beel as if youen impressed by it every since. It takes you back to old Chicago. The minute you walk into the lobby you feel as if you have stepped back in time. A defiite must see when visiting Chicago. More

Great location, and worthy of a stay based on the history of the hotel alone. But whatever you pay, add about 3/4 of the price to your expected daily bill. Parking (self, not valet) is half the price. Internet is another daily fee. I needed to use the business center, and was nailed for another $5 to figure out their... More

This was our first visit to Chicago (other than changing planes at O'hare airport). We Arrived at the Palmer House 25 Dec 11, and from the moment we stepped foot into the property, we were immediately impressed with the hotel. From the doormen to the counter staff, all were extremely warm and welcoming, and we knew we had made the... More

Was the size of a match box. The Starbucks inside hotel has poor-poor service. More

This was the second time that I have stayed at The Palmer House. This stay was for three nights. It was an easy ride from the airport via the train, which takes you to within two blocks of the hotel. Upon entering the hotel, I still am amazed at the magnificence of the restoration. This historic hotel haas been totally... More

We were very excited for our stay at the Palmer House in downtown Chicago as we had heard wonderful things about it. Our stay started off very rocky. We called ahead to make arrangements for the room because we were going to arrive very late (after 11:00 pm) with three small children (7, 5 & 1). We spoke with a... More

We stayed two nights when we combined a convention trip with a family Christmas celebration. We have previously stayed at the Congress and both downtown Embassy Suites, but decided to see some history and stay at the Palmer House. It far exceeded my expectations. The lobby is worth visiting, even if you choose to stay somewhere else. The room had... More

We stayed here in September for one night. We picked it based on location and availablity (walkable to Soldier Field, Grant Park, shopping, etc.).The hotel is gorgeous inside, and you instantly feel like you're in for a treat. Our room was large enough for the two of us with a king bed and updated bathroom. We stayed on one of... More

The palmer house was not what we expected at all. The room was small which is to be expected of an older hotel in Chicago and the fact that there was basic cable and a tv from the early 90's was not even a problem either. I think what was the problem was the lack of service, no mini bar... More