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The Ritz-Carlton Chicago (A Four Seasons Hotel)


Hotel class 5.0 of 5
160 E Pearson St at Water Tower Place, Chicago, IL 60611-2124
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Reviews you can trust

78% Recommend
4.5 of 5 stars 116 reviews
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3 of 5 stars
Illinois
3 Sep 2009 | Trip type: Family

Spent President's weekend with my family at the Ritz in Chicago. Used to live in the neighborhood so I knew how great this hotel's location is. The location is the best thing about this hotel. In Chicago the Ritz is part of the Four Season chain. Unfortunately for mr the Four Season's, which is 2 blocks away, is the hotel... more

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5 of 5 stars
St. Louis, MO
26 Aug 2009 | Trip type: Business, Solo travel

Was in Chicago for a conference and stayed at the Ritz. From the initial greeting to the very friendly, relaxed and attentive front desk attendant everything was first class. The room's are very well appointed, modern (recent renovation to the entire hotel) and the service was excellent. Great location to access the city and a wonderful place to return to... more

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5 of 5 stars
US
23 Aug 2009 | Trip type: Business, Solo travel

I had not stayed at this property for three years, i.e., before any of the recent renovation. The hotel remains lovely, with attentive staff, and a perfect location. While I had the lowest level room they offered, the views of the lake were stunning and the quality of the furnishings and other aspects of the room were top notch. I... more

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1 of 5 stars
Paris, France
21 Aug 2009 | Trip type: Couples
1
person found this review helpful

I was confident to have a nice stay when choosing the Ritz-Carlton Chicago; but we understood immediately that it was a very bad choice. 1. We had made our reseravtion in April, with an arrival on July 28th. My wife was in Boston the week before, and I was to join her in Chicago on the 28. We had to... more

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4 of 5 stars
Fort Worth, TX
15 Aug 2009
1
person found this review helpful

Stayed at this hotel for three nights in August. All rooms with two beds were booked, so after one night of staying in a king bed, they transferred us to a different room. It went very smoothly and they took care of it for us with ease. Rooms are very nicely decorated. Area around hotel is very nice. Overall, a... more

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5 of 5 stars
san antonio, TX
5 Aug 2009 | Trip type: Family
1
person found this review helpful

Love Love Love the Ritz Carlton Chicago! We travel to Chicago a few times a year and we always stay at the Ritz. The staff is so welcoming, Mark the doorman and Lula the lady who sits at the first floor entry desk always remember our kids names. The front desk, housekeeping and room service have been equally accomodating. When... more

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3 of 5 stars
St. Louis, MO
4 Aug 2009 | Trip type: Family
1
person found this review helpful

Went for a long weekend, a "last hurrah" trip before son 1 leaves for college. We are getting very spoiled and are leaning towards Four Seasons whenever it is a choice (and when we can get a deal that is only outrageous, not astronomical!) Although the hotel seemed almost 2/3 empty... there were really no deals to be had other... more

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2 of 5 stars
Spring Grove, Illinois
4 Aug 2009 | Trip type: Couples

Trying to be classy (when you're not), describes everything and everyone from the second we walked in. Even the maid, although trying to pretend she was part of the "Ritz" family, acted like she was at Motel 6 on Skid Row, with a frown and a grunt as if we were a bother or she had a hang over. The... more

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5 of 5 stars
Michigan
29 Jul 2009 | Trip type: Family
2
people found this review helpful

This trip was for me, my sister, and my daughter, 11. I booked a city view room and received an upgrade to a beautiful lake view on the 27th floor! Originally I booked the American Girl package but about a week before our stay I changed the room rate to the experience more one (best value). However, they still gave... more

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2 of 5 stars
Scottsdale, Arizona
17 Jun 2009 | Trip type: Business

Stayed here for 4 days late April 2009 while my husband had a business meeting in Chicago. Our 2 room suite, a supposed upgrade, was claustrophobic and dated. The 2 bathrooms were tiny in 70's style, bathtub/shower combo and more what would be expected in a 2 star motel. Service was spotty. The maid had to be called several times... more

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The Ritz-Carlton Chicago (A Four Seasons Hotel) Also Known As

  • Four Seasons Chicago Hotel
  • Ritz Chicago
  • Four Seasons Chicago
  • Ritz-Carlton Chicago
  • Chicago Ritz
  • Chicago Four Seasons
  • Chicago Ritz-Carlton
  • Ritz Carlton Chicago
Address: 160 E Pearson St at Water Tower Place, Chicago, IL 60611-2124