My wife and I visited during Christmas week and had a wonderful stay. The restaurant and bar were excellent, as was the service...housekeeping was very attentive. Perhaps because of the holiday the hotel was fairly empty. The location is ideal, only steps away from Michigan Ave. and the Museum of Contemporary Art (which has an amazing gift shop). When we... more

This was a stellar experience from start to finish. The staff, as one would expect from a Four Seasons property, is quite welcoming and very professional. The rooms were impeccable although a tad dated in terms of decor. The restaurants were excellent although be prepared to pay for it. Breakfast for (3) including coffee, juice, and bagel or yogurt was... more

This hotel always shows why it is #1. My family and I stayed here over Christmas and enjoyed each moment. There was a wonderful brunch on Christmas day. The room was clean with a great view of the lake. The elevator in the hotel even stops in the Water Tower mall so you never have to go outside. The spa... more

this was our 4th trip to the ritz in chicago for the year 2007... each time it is better than the time before. the service here is unsurpassed..the rooms are so very welcoming and extremely clean (i am very hard to please in that department.) stay here with confidence of a relaxing and lovely experience. more

I enjoyed my third stay at this hotel earlier this month for 4 nights. Each stay has been more memorable that the past--this hotel is a major reason I've become fond of visiting Chicago (along with New York) for a "big city getaway". The hotel's strongest attribute is its service. It's managed by Four Seasons, and FS standards and Midwestern... more

We had a fantastic two nights at the Ritz, although checking in was confusing: we went to the Four Seasons instead and then realized that the Four Seasons OWNS the Ritz. We got an excellent rate for a friend's wedding. Check-in was fast and easy, the lobby spacious and tasteful, with gorgeous floral arrangements. The lobby bar has amazing city... more

Ladies and gentleman serving ladies and gentleman. The staff are absolutely great here, from bellhop, the front desk to catering staff. They actually care about customer service, it was a refreshing change to experience. I was at the Ritz for 3 nights - the room service was great both at breakfast and dinner. One morning the waiter spilt my apple... more

Just back fronm a long w/end in Chicago. Stayed at the Ritz Carlton on Pearson St. very central to all amenities. Navy Pier great. Bubba Gumps a great place for Cajun Shrimp. The ferris wheel at the pier has great vieqws of the city. Joes rest. great Coobas has a wonderful atmosphere and Tavern on Rush the same. Have a... more

My stay at the Ritz-Carlton was relaxing, pampering and thoroughly enjoyable. Location is great, right off the Magnificent Mile. Their staff is absolutely top notch, from bellman to front desk to housekeeping. They actually care about customer service and what a treat that was to see...so rare that that happens anymore. I checked in early and got a smoking room,... more