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All 166 Chicago hotels »

The Sutton Place Hotel

4.0 of 5
21 E Bellevue Place, Chicago, IL 60611
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Ranked #43 of 166 hotels in Chicago
4.0 of 5 stars 320 Reviews
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320 reviews from our community

What travellers say about this hotel
  • Pancake house(10)
  • Great location(9)
  • Very nice(8)
  • Magnificent mile(8)
  • Gold coast(8)
  • Rush street(7)
  • Room service(7)
  • Michigan ave(7)
  • Great restaurant(6)
  • Short walk(4)
Traveller rating
    166
    95
    37
    15
    7
Only show reviews for Family (37) | Couples (125) | Business (51)
Date Rating
thechack
Moorestown, New Jersey
Reviewer
4 reviews
1 helpful vote
3 of 5 stars Reviewed 16 February 2012 NEW

people were fabulous, even the doorman and the service..however the property itself is getting "run down"....been staying there for years..now seeing its age....had to switch rooms twice because of heater issues, food was only mediocre (room service)..used to be great ! More

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Leahd77
Cleveland, Ohio
Senior Reviewer
10 reviews
4 helpful votes
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

My husband and I booked a room here through Off & Away's website for our anniversary. We stayed January 6-8 and really liked this hotel. We had a lakeview corner room on the 19th floor and the view was amazing. This was our first time to Chicago and we loved it. The hotel is nice, a little dated in decor,... More

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HotelguyChicago, General Manager at The Sutton Place Hotel, responded to this review
1 February 2012

So pleased to hear that your first visit to Chicago was spent in our hotel! I truly appreciate your wonderful comments regarding the service, staff. and location of our hotel. We know that guests enjoy the Gold Coast area as there is so much to offer! Thanks for staying with us and please return often in the future! More

LAKTEX
Market Harborough
Contributor
19 reviews
12 helpful votes
4 of 5 stars Reviewed 25 January 2012

We (my daughter and I) arrived on Friday evening, she from Vancouver and me from London UK. It was the Friday of the snow storm so our journey had been slow. I had booked through Air Canada for a Deluxe Lakeview - two double beds but was shown to a standard room with one bed - that really disappoints me... More

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HotelguyChicago, General Manager at The Sutton Place Hotel, responded to this review
27 January 2012

Thank you very much for your comments regarding your recent visit to the hotel. We do sincerely appreciate having you as our guest. No reason you shouldn't have been given the correct room the first time. I am disappointed with that as you are and apologize. Glad to hear that you found the location of the hotel and the accomodations... More

mshoo
So Cal
Contributor
12 reviews
2 helpful votes
5 of 5 stars Reviewed 22 January 2012

We booked this after staying at The Sutton Place in Vancouver - yet they are different management companies. We had an equally pleasant experience. You cannot beat this location - across the street from Gibson's Steak House and near several other famous restaurants. about a 10 minute walk from the miracle mile and close to so many things. The front... More

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HotelguyChicago, General Manager at The Sutton Place Hotel, responded to this review
25 January 2012

Thanks so much for your wonderful comments regarding the hotel. I am so pleased that you found our staff, facility, and convenient location to your liking. We hope to see you again the next time your travels bring you to Chicago! More

ConstanTraveler77
Los Angeles, California
Top Contributor
55 reviews
18 helpful votes
5 of 5 stars Reviewed 8 January 2012
1
person found this review helpful

This place is an a better than average hotel in an AWESOME location. The hotel staff is great. The accommodations are 4 star and I slept very well. Better than I normally do on the road. The neighborhood is great. Your just across the street from some great local restaurants and the shopping district is second to none (and I... More

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HotelguyChicago, General Manager at The Sutton Place Hotel, responded to this review
10 January 2012

Thanks so much for your great comments regarding our hotel. Very pleased to hear that your stay was comfortable and the location was convenient for you. We host many business travelers in our hotel and the feedback we receive is always positive regarding staff, location, and our facility. We appreciate your business and look forward to your return often in... More

BeemerTraveler
Kalamazoo, MI
Senior Reviewer
6 reviews
2 helpful votes
5 of 5 stars Reviewed 5 January 2012

Arrived at the hotel prior to check-in time and was pleasantly greeted by the desk clerk (Jammar). I requested a room on a higher floor and was immediately accomodated. The room was large, well appointed and very quiet. The bathroom is large with a separate shower and ample hot water. The bed was extremely comfortable with nice linens. The location... More

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HotelguyChicago, General Manager at The Sutton Place Hotel, responded to this review
9 January 2012

Thanks so very much for choosing Sutton Place for your visit. We are happy to have hosted a great start to the new year for you! We appreciate hearing from all our guests and be assured I will share your delightful comments with the staff. Hope to see you many times in the future! More

tigass72
New York, NY
Reviewer
4 reviews
6 helpful votes
5 of 5 stars Reviewed 21 December 2011
1
person found this review helpful

Great location -- think Union Square in NYC or Rittenhouse Square in Philadelphia. Two blocks from the Lake Michigan beach. Lots of great restaurants and bars within blocks. Oak Street shopping is outstanding but will cost you. Rooms were very nice...beds comfortable...bathrooms very well done. Just one drawback...room heat broke twice when I was there. They fixed it quickly, but... More

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HotelguyChicago, General Manager at The Sutton Place Hotel, responded to this review
29 December 2011

Thanks so much for choosing the Sutton Place. I am pleased you enjoyed our staff and the hotel but I do apologize to you for the heating issues that you experienced. Hope you return often in the future! More

4VICCI
Sun City, Arizona
Senior Contributor
26 reviews
8 helpful votes
3 of 5 stars Reviewed 12 December 2011

For many years, while vacationing in Chicago, I passed by this hotel on my way to Gibson's, Hugo's, Dublin's and the Original Pancake House and I thought "this would be a great place to stay". The location couldn't be better on beautiful East Bellevue Place and Rush Ave next to the BEST of the best of restaurants, shops, and bars... More

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Donna H
Chicago, Illinois
1 review
3 of 5 stars Reviewed 12 December 2011

The rooms and bathrooms definitely need updating. The rooms and nice and big, the hotel is in a great location and the staff is nice. If the rooms were updated this would definitely be a 5 star hotel. I'll cross this one off my list for now. More

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kjdpm
Chicago, Illinois
Reviewer
4 reviews
6 helpful votes
4 of 5 stars Reviewed 9 December 2011

Booked a King lakeview room - it was beautiful with two walls of windows, one of which facing out toward the lake. The convenience to Rush street restaurants is great. The Original Pancake House is directly across the street, so no problem getting up, throwing on sweats and heading over at 7AM for breakfast. Also connected via the lobby is... More

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HotelguyChicago, General Manager at The Sutton Place Hotel, responded to this review
29 December 2011

Thanks so very much for your compliments regarding the hotel. I am so pleased that the facility and location was to your liking, and particularly thank you for your reference to our great staff. We look forward to seeing you again in the future! More

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The Sutton Place Hotel Also Known As

  • Sutton Place Chicago
  • Hotel Sutton Place
Address: 21 E Bellevue Place, Chicago, IL 60611

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