We have stayed at the Swissotel many times. The accomodations and support services are phenomenal. All staff members are very courteous and go the extra mile in meeting your needs during your stay. I would encourage everyone to make the Swissotel your lodging destination next time you go to Chicago. You won't regret it and will return for future trips... more

My daughter and I booked this hotel through Hotwire. The staff was great and put us on the 30th floor with a view of the lake. The room was spacious, clean, and very comfortable. My only negative is that it's about a 15 minute walk to the trains which would be inconvenient on a rainy or cold day. more

We had stayed there about 8 years ago, and loved it. And knowing it was recently remodeled, I expected a bit more. On the plus side, the bedding is wonderful, and the room size more than adequate. The bathroom is a good size, but the shower is a bit tight. The location is good - close to Michigan Ave, but... more

If you're going to Chicago and want to have a great hotel stay with no worries, this is your place. The staff is friendly and knowledgeable about the town and will go out of your way to be helpful. While my boyfriend andI were trying to get to the Pedway, one of the hotel managers stopped what he was doing... more

My wife and I got a deal off hotwire for a 4 star near michigan and it ended up being this hotel. The hotel staff was very nice, from the moment we drove up. We were put on the 41st floor (of 43) and had a nice view. We were not sure what to expect since we used Hotwire and... more

I wish I had reviewed the Swissotel Chicago when it was more fresh in my mind! I really enjoyed this hotel for business travel. The good: -Rooms: Recently rennovated. Large, really comfortable bed. Spacious bathroom with nice ammenities. Every room as a view of the river - really lovely. -Location: Just a couple blocks off of Michigan Ave. for shopping... more

This hotel nickel and dimes you for everything -- $15 to use the gym, $11 for wireless internet. I wouldn't mind the charges if I had known about them in advance or if they had just folded it in to my bill and I would have paid a little more... It's just irritating to arrive at the front desk and... more

My husband & I stayed here while in Chicago to run the marathon. We stayed in a standard room which was a good size, very clean and so quiet. But the view...fantastic! We had an unobstructed view of Navy Pier, the Chicago River and the north loop. What a treat to watch the fireworks display at Navy pier from the... more

I recently stayed at the Swissotel Chicago for business and must say it exceeded my expectations. The staff was terrific both with my room and with the business aspects of our event. My room was fantastic with beautiful views of the city, large flat screen tv, and a very comfortable king size bed. The food for our event was delicious.... more