My family and I stayed there for one night at executive suite, upon arriving, I noticed the coffee table in room was dirty and i mean sticky dirty, never got our turndown service for that night nor did we get room service the next day, mind you that we had a 6 pm check out, not acceptable at all, The... more

We arrived in Chicago at the unfortunate time of the hectic Lollapalooza festival. The Four Seasons was an oasis of calm in the midst of a storm. As with its sister sites, everyone knows your name from the minute you check in. The spa and pool are spacious and relaxed. Close to the Magnificent Mile shopping and walkable to the... more

My wife and I started our honeymoon by staying at the Four Seasons Chicago. This was our first time staying at a Four Seasons hotel and had decided to book the "Just the two of us package". Everything worked out great. Upon arrival they upgraded us to a "Deluxe Four Seasons Executive Suite" and it was amazing. The bedroom was... more

Four Seasons is our preferred hotel "chain" and this is probably among our favorite locations. It was a last minute decision to stay here, but after a great experience here a few years ago, we decided to stay again when we needed to be in Chicago. Overall, it was a wonderfully, relaxing stay. Between the staff and the accommodations, everything... more

I would recommend this hotel to anyone staying in the Chicago area, it's clean, amazing, well staffed, and the food is great. I would not recommend this hotel to teens or people not willing to dress up, the hotel has a rather high dress code which I'm not a fan of. Over all I would stay there again! more

Spent a week at this property in early April. Staff is always happy to assist, Gym is excellent and location is perfect. Don't miss the Sunday brunch! I travel often, am prepared when I do and typically do not place many needs on hotel staff to support my stay. One reason I love the Four Seasons is that when I... more

It really is hard to fault Four Seasons, in Chicago or anywhere else for that matter. We booked one night here on the way back from a ski trip. We had two adjoining rooms, one for myself & my wife, and one for our two sons (aged 9 & 11). On a previous trip to Four Seasons (in Las Vegas),... more

From the moment we arrived to the moment we left we were treated by the staff like royalty. Travelling with three small children, we were upgraded before we arrived to a massive and opulent two roomed suite. Waiting inside the room were gifts for the children and chocolate cake and chocolate milkshakes. The room, although not yet renovated, was nonetheless... more

I have stayed at the Ritz Carlton across the street for years but this time I was tempted by a stay 2 nights get one free to try the sister property. The greeting at the front desk was by a dour young lady who had the warmth and friendliness of a government bureaucrat. I was worried but after the sour... more