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Affinia Chicago


Affinia Chicago
Hotel class 4 of 5
166 East Superior Street, (formerly Fitzpatrick Chicago Hotel), Chicago, IL 60611
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Traveller Reviews

91% Recommend
4.5 of 5 stars 379 reviews
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By trip type
All (379)
[ Date ] [ Rating ]
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4 of 5 stars
Calgary, Canada
12 Jun 2009 | Trip type: Couples

Chicago has a lot of hotel choices with reasonable prices. We prefer boutique hotels and Chicago has a lot of them as well. We picked Affinia because of its location near the lakeshore where we wanted to go for morning runs and the price was unbeatable. About six weeks before our trip, the hotel website was offering a special rate.... more

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4 of 5 stars
Toronto
11 Jun 2009 | Trip type: Couples
1/1 found this review helpful

We booked at the Affinia Hotel May 14-18, 2009 through the hotel’s website for $115-135 USD/night for a studio suite, after seeing it on travelticker. Our very spacious suite included a double bed, fully stocked mini-bar, large flat panel TV, wireless internet (extra fee of $10/24hrs), coffee supplies as well as a couch and chair – easily large enough for... more

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1 of 5 stars
Pennsylvania
3 Jun 2009 | Trip type: Business

I had stayed at the Affinia Chicago and other Affinia properties many times over the past several years. Recently, I had to cancel a reservation. Despite what appears to be a mixup between Amex Travel services and Affinia's policies, Affinia insisted on charging me for a missed stay. I spoke personally with the manager and explained that I was a... more

Management response from
Sietse Nabben, Manager

Dear PsuMurph, Let me apologize for the confusion in regards to the cancellation policy of American Express. It seems that it was not clear on what the terms and conditions exactly were in your situation. In the meantime, we have contacted American Express and intesified the communication channels since then, and have had great succes with it. Customer Service training...

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3 of 5 stars
denver, co
3 Jun 2009 | Trip type: Business
1/1 found this review helpful

I spent nearly a week at the Affinia while on business. I chose the hotel because of the reviews I read in this forum. I typically stay at the large hotel chains. We arrived at about 8pm and the bell/doorman working was absolutely wonderful. He was there throughout our stay, new our names, greeted us like family, and was the... more

Management response from
Sietse Nabben, Manager

Dear Traveler1Denver_Co, We appreciate your recent Affinia selection for your stay in Chicago very much! As I can see from your TA profile, you are a well seasoned traveler, and have great experience in regards to hotel service standards. I regret that we could not fullfill your expectations, but your comments have definitely assisted us in addressing the indicated issues...

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3 of 5 stars
Peoria, Illinois
1 Jun 2009 | Trip type: Couples

I am beginning to think boutique hotel means "small rooms." I'll trade some trendiness for larger, more comortable rooms and some double or triple-paned windows. My wife was in town to take the bar exam, and noise at night was a concern. The desk said we were on the quiet side, yikes. The rooms were clean; the staff was a... more

Management response from
Sietse Nabben, Manager

Dear Bedub247, thank you for choosing our hotel to stay in the downtown area of Chicago. We do know that you have plenty of choices to select your lodging facilities from, and do appreciate your choice. I am sorry to hear that our efforts to create a convenient and comfortable stay for you have not been met. I would like...

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5 of 5 stars
London
1 Jun 2009 | Trip type: Couples

Booked 5 nights at the Affinia Chicago from 22nd May following the good reviews on Trip Advisor and can honestly say that it lived up to it's reputation. We booked the hotel in November, and from the outset we received updates from the concierge via email to keep us informed of what our options were for pre-booking room amenities, such... more

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4 of 5 stars
Royal Oak, Michigan
30 May 2009 | Trip type: Friends getaway

Found an outstanding rate for a studio suite on hotels.com. The room itself was nice, with modern furnishings but the bed and bathroom should have been larger. All studio suites have queen size beds, and the bathroom for such a large room was tiny. Cons: Windows need soundproofing, studio suites only have queen size beds, doors do not have a... more

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3 of 5 stars
chicago
29 May 2009 | Trip type: Couples
0/1 found this review helpful

The hotel was really nice and clean. But I requested early check in and when we got there they wanted us to wait an hour after reg. check in! Needless to say i complained and they happened to find a room for us, but it was the whole point. I got a jr suite for my husband and I since... more

Management response from
Sietse Nabben, Manager

Dear miranda23, I am sorry to hear that your room preference was not met during your check in process. I can only imagine your level of disappointment when your expectations weren't met. Although we try our utmost best to create a memorable experience for each one of our guests, we do run into challenges during this process. Every survey and...

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5 of 5 stars
Austin
29 May 2009 | Trip type: Couples

Great place to stay if you are visiting Chicago. It's just one block east of the Magnificent Mile and is in the heart of downtown. Overall service was great. Only thing to be aware of and this really doesn't fall on the hotel is that it is also right across the street from a hospital ,so a couple of nights... more

Nice Stay
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4 of 5 stars
Royal Oak, MI
28 May 2009 | Trip type: Couples

We stayed at the Affinia Hotel for our honeymoon. The room was very nice and we have a great view of the John Hancock building. Christoper, part of the hotel staff, was wonderful with giving us directions and helping us get a cab. The location was great also. Right around the corner from the Water Tower. The cons of the... more

Management response from
Sietse Nabben, Manager

Dear missdanielle, Although I like to thank you for your 4 star feedback, especially on our concierge Christopher and our Room service staff, I am also disappointed that we did not design your stay according to your expectations. Without going into much technical details, I do like to share that we looked into ways on how to improve our guest...

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Affinia Chicago Also Known As

  • Affinia Hotel Chicago
Address: 166 East Superior Street, (formerly Fitzpatrick Chicago Hotel), Chicago, IL 60611
Chicago hotels Affinia Chicago
4.5/5.0
379