this hotel is smack bang in the middle of everything great location and great hotel ,hotel rooms are lovely what more could you need.. more

We stayed at the Whitehall for five nights in mid October at a good rate, the very first destination of an extended round the world post-retirement trip with our backpacks. The helpful receptionist gave us a beautiful junior suite when she heard about our plans. This historic hotel is really well located, just off Michigan Avenue and very smartly decorated... more

The Whitehall is an older, but renovated of course, boutique style hotel in downtown Chicago. It is in a wonderful location. You are in very close proximity to the Magnificent Mile, Lake Michigan, Navy Pier, and Rush St... All easily within walking distance. The location is also nice because the street it is on is usually pretty calm throughout the... more

I took a chance on Hotwire, and what a mistake. It was cheap but Hotwire misrepresented the star rating. They said four stars but to my eyes it is two stars. Starting at the reception, where the paint on the wood trim looks old and five layers thick. The room is old, dated, not renovated for several decades. The air... more

Stayed here for a week in late August. There was some apprehension as others had noted small rooms, noise, dirt and loud or malfunctioning air con along with intrusive building building work. Well whether we were lucky or not I don't know but the stay had none of those things. The room was spacious we had a normal room with... more

Stayed at the Whitehall for 6 nights last month and have no complaints. The location is perfect for exploring some of the tourist highlights, good restaurants and of course the shopping. Staff were friendly and helpful at all times and the room we had (which i think was a standard) was spacious and very nicely furnished. In my opinion you... more

I often joke with friends about people who complain about hotels on Tripadvisor...but now I know how the cranky travelors feel. We booked the Whitehall hotel through Hotwire for Labor Day weekend. It was supposed to be 4 star, and I've never been as disappointed in a hotel. This place is a dump. It's under construction and the staff is... more

After reading some of the reviews on here we nearly didn't book but expedia were offering a good rate for our 8 night stay, so we went ahead regardless and were pleased we had. From the minute we stepped out of the taxi we were made to feel very welcome. All the staff we encountered were friendly, welcoming and polite.... more

We loved the Whitehall. Our room had been renovated, which means: 1. Best bed and linens ever 2. Lovely marble bathroom with nightlight 3. Good TV Four things we loved most: 1. Great concierges. Booked us and our Chicago family on a fab architecture cruise. Also good advice about where to catch the bus. 2. Best brewed coffee in the... more