Nice suite and very comfy and clean. Conveniently located in downtown Chicago. Parking spaces were tight however the good thing was it was free. It was hard to find our room because the structure of the building wasn't ideal. No air conditioning in the halls or elevator. more

I stayed for 3 nights. The staff was so friendly and helpful. If I ever come back to Chicago I will be staying at the Best Western. more

Stayed for four long nights as part of a reunion. The only thing good about this motel is the location. There is absolutely nothing else to recommend it, except perhaps for the free parking, if you didn't mind that one of the attendants was noticeably drunk at 8 am. This place is badly in need of a makeover in every... more

Stayed here for one night. Didn't spend much time at the hotel so it was just somewhere to sleep. The bed looked like the sheets were not ironed and I found a hair under the bottom pillow. Was too tired to complain so just removed the pillow to the floor. Free wifi not the most stable but fair enough for... more

I stayed there for 2 nights, and I found the Hotel very pleasant. The staff is nice and some of the very kind and helpful. I suggest it to everyone who wants to go to Chicago, who wants to be in down town with one of the best price if not the best... And the Italian restaurant in the hotel... more

Very good hotel whichis what you expect from a "Chain" Hotel. Staff friendly, rooms a good size. Location was very good. Good value for money. Pool was a bonus. Would definately stay there again. more

I stayed one night at this hotel and found it to be roomy and comfortable with an excellent staff. Parking was easy, room was large and spotlessly clean, everything worked. Room service staff was great and the food was good to boot. Great hotel, I would recommend it to anyone. more

The price for a location like this can't be beat in Chicago, and free parking? Forget finding that anywhere else in the city. But wow, is this hotel noisy. We could hear every footstep of the people in the room above us, particularly when they came in drunk at 1 a.m. and banged around so much we were afraid they... more

My husband stayed two nights and found the hotel to be a nice place and had a great location. One of the best parts was the free underground parking. We parked our car when we arrived on April 30th and didn't use it again until we left on May 2, 2009. The hotel is only a few block off Michingan... more