For full disclosure, I was able to book this hotel with points and it was for my bachelorette party - so it was free and for a very fun weekend, which probably made my stay better than my normal work travel. With that said, I highly recommend this hotel. For starters, it's in an exceptional area downtown - walking distance... More

The location first of all is great. Walking distance to all the attractions and great restaurants and bars. If you dont plan on staying in the room very much, like we did, it's great. However the rooms although they are nice and contemporary, they are very small and feel a little cramped. The staff is super nice and very friendly.... More

We stayed four nights at the Hotel Cass as part of our autumn vacation. We knew what to expect from the HI Express chain and didn't expect any "frills" but we were very pleased to be upgraded to a king room. The small amount of extra space made the room much more comfortable. Access to nearby grocery stores also meant... More

Stayed for business, one night, extremely small rooms, bed, enough room to walk around it to desk, small bathroom and closet, for 159$ you should expect more. This place is nothing special. More

We stay here on business whenever we are in Chicago. Negatives: Rooms are very small. Closet space is minimal, especially for two people. No room to store luggage out of the way. Room service is a bit unorganized - sometimes you get fresh towels, sometimes you don't. They'll pick up the dirty ones but don't leave new ones. Heat/AC is... More

I slept there for 8 nights, while in Chicago for work... the problem with Holiday inns is that you know what to expect... so the unexpected things you notice are normally negative. This hotel is one of such cases. The rooms are standard holiday inn, with a 70's twist. However: 1) The two elevators are most certainly not enough to... More

Room-small rooms, but updated decoration. Room was clean and functional. Wish it had a fridge. Location- excellent location. Easy access to public transportation. Parking lot next door. Trader joes across the street was very convenient. Good deal for the price, booked this for the price, location, and breakfast included. More

Wow, so so small - really, I have never been in a hotel room that was that small! We could not walk from the entry of the room to the bathroom without having to walk sideways to get around the bed and then a wall. I had to put my luggage behind the door of the room since that was... More

Location of this hotel is great. However, the room service is poor. The room service staff occupied the lift in the morning at busy hours, and some of the guests had to go by staircase in order to catch the breakfast. More