Waldorf Astoria Chicago 5* (IL) - Hotel Reviews

Address: 11 East Walton, Chicago, IL 60611 (Formerly Elysian Hotel Chicago)

Phone Number:

Region: United States > Illinois > Chicago > Gold Coast

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #4 of 164 hotels in Chicago

Price Range: ££££

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: The AAA Five-Diamond Waldorf Astoria Chicago(formerly The Elysian Hotel)is located in the heart of the prestigious Gold Coast neighborhood amognst the Magnificent Mile and Oak Street famed restaurants, retailers and lakefront. The award-winning 188-room hotel through innovative services and technologies, creates a new experience in luxury – energetic and fashion forward, warm and welcoming, and fresh and engaging. Amenities include a 14,000 square-foot spa & health club; 4,500 square feet of private event space; European-inspired bistro, Balsan; haute bar Bernard's. ... more less

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832 reviews from our community

See which rooms travellers prefer - 144 traveller tips

Chicagoboy29

Chicago, Illinois

Senior Contributor

27 reviews

25 hotel reviews

Reviews in 20 cities

17 helpful votes

“Over the top, excellent property!”

Reviewed 20 May 2013 NEW

From the time you arrive, to departure, this hotel is perfect. Service is exemplary- after leaving my dress shoes in the car, I asked to have them brought up to the room. Not only were they delivered, but they had a fresh shine. I was very impressed. I had a grand corner suite looking west. The view was good, the... More

Was this review helpful? Yes 1

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Dear Chicagoboy29, Thank you so much for your positive feedback regarding your most recent stay with us. Thank you for your kind remarks regarding our level of service. I will certainly share them with the rest of our team as comments like yours inspire our continuous pursuit of excellence in everything we do. I am delighted to read you enjoyed... More

dpklos

Boston, Massachusetts

Senior Reviewer

10 reviews

3 hotel reviews

Reviews in 5 cities

1 helpful vote

“Staying In A Piece of History”

This was our first time at the Waldorf and I was amazed at the opulence and splendor of the hotel. I truly felt like I was going back in time and connecting with icons like Cole Porter and Frank Sinatra. The service was amazing and I felt welcome and cared for from every staff member we came in contact with.... More

Was this review helpful? Yes

Dear dpklos, Thank you so much for taking the time to post your review of your recent stay with us on TripAdvisor. I am delighted to read that you found comfort in your suite and that you enjoyed the hotel’s ambiance and amenities, especially our Elysian Spa. I am also pleased to read that our team made you feel welcome... More

Becca D

1 review

“Excellent place to celebrate!”

Reviewed 17 May 2013 NEW

My mother and I stayed here to celebrate her Mother's day and my graduation from medical school. We had whole day of spa on Wednesday--60 minute facial, massage, and mani/pedi and stayed one night in one of the king bed suites... It was heaven! First the staff: everyone from valet, front desk, room service, to the spa were incredible. Everyone... More

Dear Becca D, Thank you so much for choosing the Waldorf Astoria Chicago to celebrate your graduation and Mother’s Day. Your candid feedback is truly appreciated. It gives me great pleasure to read that you had such a wonderful time at our Elysian Spa. Thank you for your kind remarks about Kerri, our Spa Director, Cathy and the entire Spa... More

Marcy R

Reviewer

5 reviews

2 helpful votes

“Favorite Hotel”

Reviewed 16 May 2013

The Waldorf Astoria Chicago is an amazing hotel. It has everything one could ask for when choosing a luxury hotel - location, service, size and decor of rooms, amenities, spa....simply put a great hotel.

Was this review helpful? Yes 2

Review collected in partnership with Waldorf Astoria

See 4 more reviews by Marcy R for Chicago

Dear Marcy R, Thank you so much for sharing your feedback regarding your most recent stay at the Waldorf Astoria Chicago. I am truly pleased to read that you enjoyed the hotel’s location, décor, amenities and the quality of our service. We will certainly look forward to welcoming you and your family back sometime in the very near future! Sincerely,... More

Blanka M

Budapest, Hungary

Top Contributor

55 reviews

10 hotel reviews

Reviews in 11 cities

25 helpful votes

“This is something...”

Reviewed 15 May 2013

As far as I can recall all of my hotel experiences, this is one is in my TOP 3, that's sure. Not just that the hotel is in the best place ever in Chicago, but the environment and the ambiance is just priceless. OK, I said, it's nice of course, but what more? Here's "what more": asking what time we... More

Was this review helpful? Yes 3

Dear Blanka M, Thank you so much for sharing your feedback regarding you recent stay with us on TripAdvisor. It gives me great pleasure to read that we have become one of your top three hotel experiences. Your appraisal of our team and the quality of our products and services are greatly appreciated. We truly value your loyalty and will... More

TypeATraveler

Illinois

Reviews in 2 cities

“Great Location”

Residential feel to this well-located hotel. Huge rooms and bathrooms. Our suite had a fireplace and balcony. Nice quality linens and towels. Excellent lighting, although it took a little while to learn how to use the system. Bellman service could have been faster, and it would have helped if he had explained the lighting. Beautiful courtyard entry, so nice not... More

See 3 more reviews by TypeATraveler for Chicago

Dear TypeATraveler, Thank you so much for your candid feedback regarding your most recent stay with us. Comments like yours enable our endless hunger for improvement of the quality of our daily services and products. It is with regret that I learnt that you found our culinary team’s creations not up to par. I will certainly share your concerns with... More

ChiTownCold

Chicago

3 reviews

Reviews in 3 cities

9 helpful votes

“Spa Is Amazing!!”

Reviewed 13 May 2013

My experience at the Waldorf was nothing short of amazing! Initially in booking my appointment, there was some scheduling difficulties but Brianna (sp?) was tremendously helpful in going to greater lengths to get me a private training session for my wife and I and a couple's massage. This type of Service felt personal and worth the costs. Upon check in... More

Dear ChiTownCold, Thank you for taking the time to share your feedback regarding your recent stay with us on TripAdvisor. I am pleased to read that our Spa team graciously and efficiently assisted you during your visit and that you and your wife enjoyed our Elysian Spa relaxing services. Thank you for your kind remarks regarding the quality of our... More

RSFBigdog

Rancho Santa Fe, CA

Contributor

13 reviews

24 helpful votes

“Great Hotel..We'll Be Back”

Reviewed 12 May 2013

We were treated like royalty. Our stay at the Waldorf was amazing in spite of the frigid weather on Mothers day! Our suite was amazing! The service five star and the SPA and Gym were to die for! Thanks AMEX for the fabulous upgrade and amenities!

Dear RSFBigdog, Thank you for your review of your recent stay at the Waldorf Astoria Chicago. I am sincerely thrilled to read that we were able to make you feel like royalty. Words like yours are an inspiration to our passion to serve and pursuit of excellence in everything we do. It gives me great pleasure to read that you... More

MI_Vintner

Reviews in 8 cities

7 helpful votes

“Our second home”

Reviewed 11 May 2013

Live in Chicago but spent about ten nites here due to some home renovations and thoroughly enjoyed the property. I can see how Hilton is letting this property fade and some of the originally beautiful fabrics and finishes are starting to get a bit nicked. Still a wonderful property and as a local, probably the best location in the city... More

Dear MI_Vintner, Thank you so much for sharing your feedback regarding your most recent long stay with us on TripAdvisor. We are very grateful because you chose to visit with us again, but most importantly, for letting us become your home away for home for a short period of time. It gives me great pleasure to read that you find... More

sfheather

San Francisco, California,USA

4 reviews

Reviews in 4 cities

10 helpful votes

“The best ever!!!!”

Reviewed 9 May 2013

Want to be treated like a Queen, stay at the Waldorf. Amazing rooms and the best service I've ever experienced. The room was so amazing, we spent lots of time relaxing. Love, love this place. The maid Gloria was so wonderful to us. Can't wait to go back.

Was this review helpful? Yes 4

Dear sfheather, Thank you so much for taking the time to share your feedback regarding your most recent stay with us on Trip Advisor. I am truly delighted to read that our team was able to make you feel like a queen. Your kind appraisal of our team is truly valued, especially your kind comments about Gloria. I will certainly... More

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Waldorf Astoria Chicago Hotel Reviews

Waldorf Astoria Chicago

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