The Conrad was everything I expected and more. The staff were all friendly, efficient and professional. Rooms were new, clean and comfortable. The bathroom was spacious and the soaking tub a nice end to a chilly day in the city. The bed was extremely comfortable and the pillow menu - great! I tried the Relaxation pillow and loved it! It... more

My husband originally made reservations at the Drake for a birthday celebration. He requested an upper floor room with a view. Upon arrival we were put in dingy room on the lower level with a view of a a roof. We asked for better accomodations, and the GM was rude and of no help - saying take it or leave... more

I had the pleasure of staying at the Conrad Chicago for a few days during October 2009, while on a business trip with some colleagues and clients. Let me first stay that I've stayed at other Chicago properties (Westin, W, Allegro) and this hotel was far and above the others. The rooms and bathrooms were significantly larger than those at... more

The Conrad has it all. What more can be said? From the quiet atmosphere, to the rooftop lounge, to the large rooms our stay was top-notch. Even better, they'll validate your parking for a discount which, when compared to other hotels, is a raging bargain. Make sure to ask about it at the front desk. Also, another tip would be... more

The Service was great. Upon arrival we were greeted at the entrance with lots of help with luggage. There was no wait at the check-in desk with plenty of pleasant service. There were 3 of us staying overnight; we had 2 Double beds. The room was very comfortable with a big screen TV, plenty of storage, and large shower and... more

Rooms were VERY clean and nice. I had some street noise problems during the night, but I am a light sleeper. The staff was very nice, formal, and helpful. I would definitely stay again. I appreciated the connection to the small mall with the LEGO store. more

Nice and quiet place to stay. Great rate from the internet, and central location more

Beautiful new rooms renovation, excellent service, very friendly staff. I would stay there again in a minute. Great job Hilton!! more

We stayed at the Conrad for 2 nights for a friends reunion. The room was clean and new feeling, nice city view, free bottled water in room upon arrival. Check in was a breeze, and our room was ready even though we were several hours early. All staff was friendly and helpful, excellent breakfast. more