The towels seemed old and quite rough. The location is perfect. They are very skimpy when it comes to the bathroom amenities. Nice clean rooms. Very slow breakfast service. The best thing about the hotel would be the concierge desk with the most helpful staff. more

The Conrad is over a smart shopping mall just north of downtown, in the shopping district. It's a good quality hotel, with service to match - the staff are well-trained and friendly, and generally efficient. The check-in was helpful, the housekeeping and concierge staff dealt with some of my dumb questions with tact, and the bellboys did a good job... more

We had a schedule change and stayed one night instead of two. This was a WONDERFUL hotel! Most of the staff were polite and helpful. The lobby and rooms were spotless and beautiful. Our room was very comfortable- great bed,comfy chairs. Our daughter loved the bath and phone in the private restroom. Mary's Cafe had a reasonable and tasty breakfast. more

Stayed at the Conrad Chicago for 6 nights in March 2009 in a standard room. When we arrived we were upgraded to a "city view" room meaning that we got a room looking out over the roof of the Nordstrom department store - I am wondering what we would have looked at had we not been "upgraded". The room was... more

I spent 2 night at Conrad Chicago for business and was impressed. This is place is really nice with all the things you want and need in a hotel. They even have an umbrella in the closet which proved very useful. For the HH members they offer a free breakfast that was a little disappointing; you have too choices, the... more

Given I had just stayed at the Conrad Hong Kong two months ago, I understand not all Conrad are the same like Hilton, in this case, this particular Conrad property has a sharp contrast to others. For someone that is Hilton Gold or Diamond, this property definately does NOT worth the extra cost to stay, as you will get very... more

I stayed at the Conrad Chicago for two nights during a business trip in March. This hotel is in a very convenient location above the North Bridge shopping complex, and is close to Michigan Ave. and the Loop. It's hard to find bad things about this hotel's accommodations, other than nit-picking that the towels were a bit rough! The staff... more

Took my fiance to the Conrad for a romantic weekend and was totally blow away by the level of service. First the Christmas decorations in the lobby were beautiful, worth hanging out in the lobby and starring at the christmas tree. Conceige made reservations for us at Brazass Steakhouse($$$$) which is a meatlovers dream. The room was very nice, large... more

I was fortunate to get an affordable rate at what must be one of Chicago's best hotels. The property is beautiful, well decorated & appointed. I had an Executive King room with a city view. The view was looking north on Michigan Avenue. The room was very quiet and I could tell a difference when I opened the window for... more