This hotel is undergoing renovations and as a Gold SPG member I supposedly had a renovated room. The room was on the ground floor and the window lock was questionable. The bathroom was disgusting - old sliding shower door with black, moldy caulking. The room smelled mustly and the motel-style air conditioning unit was too loud for sleeping. The shuttle... more

we been traveling through O'Hare pretty much every year. Four Points by O'Hare has been one we stayed at all the time and they treat us like royalty. It is the most convenient hotel for airport transort and an excellent restaurant. We recommed this hotel to pretty much all of our friends and co-workers. more

shuttle is every 20 minutes. Very old hotel. Free bottle of water upon check in. if you have to go to the downtown area you have to atleast allow 1 hour atleast. Andrew at the front desk provided excellent service. more

I know the review is long, I wanted to go into full detail what you should expect. My wife and I stayed at this hotel for 1 night. As a Starwood Preferred Guest Member at the Gold level, I expected something far better from Starwood. I can’t believe they allow there name to this hotel. Because we were making a... more

I stayed here for two days in April for a business meeting. Terrible choice. The surroundings were bleak: highway and cargo sheds. There is nowhere to walk. The only way to get out is to take the shuttle, which runs every 20 minutes, to the airport and from there, the blue line into the city. The hotel itself is badly... more

I arrived from Europe late and decided to stay near the airport to avoid a long trip to my hotel. After leaving rental cars it took me indeed only 5 minutes to get to the hotel. Check-in was swift and effective, I was in my room five minutes after arrival. The room was clean and well equipped, they offer free... more

I had a early morning flight out of ORD so I decided to stay here as it was one of the less expensive options. The pool was nice and I liked that it was open 24/7 The sundry shop was tiny but had a reasonable selection of items, which is really important if you arrive by airport shuttle since there... more

I attended a training meeting at this hotel in Early Feb, 2007 that lasted one complete week. my rating of "2" is very generous, more like a 1.5 The Good: There is shuttle to and from the airport. The staff seems to go out of their way to be helpful. The hotel offers high speed wireless at no charge. There... more

This was my second stay at this hotel and my last. I had confirmed a non-smoking room but the room given reeked of cigarette smoke (I am allergic to cigarette smoke). I called the front desk and they promptly sent someone to spray the room with some chemical. Afterwards, my room reeked cigarette smoke and nasty chemical. I asked for... more