This was the worst hotel I've stayed in for a very long time. I imagine this is what it would feel like if ikea decorated a hotel room--a room in a tiny space lab! The rooms were so small and the amenities were next to none--they didn't even provide local magazines, just more advertising brochures for the W. It was... more

I loved this hotel -- it really was much nicer than your typical business class hotel -- had a lot more pizzazz and chic to it. Very comfortable room and spacious bathroom. The concierge was incredibly helpful in getting us a reservation at a terrific restaurant on short notice -- he must've made half a dozen calls. more

We stayed at this hotel because it was close to the location of business meetings, but I would stay here again even if I didn't need to be in this neighborhood. As an early riser I appreciated the nearby choices that opened early for morning coffee runs (Dunkin Donuts, McDonalds, and some other cafes very closeby). The staff were friendly... more

When we checked in "COZY" is how the receptionist described our room. We got into chicago mid morning, and luckily for us our room was ready. I booked this room on hotwire.com. The hotel is located in the loop which is what i wanted. Some of the rooms actually face the track of the "L", a co-worker suggested asking about... more

This is a lovely hotel that is the embodiment of the W brand - chic, hip, trendy, but yet corporate. I am not chic, hip or trendy but I generally try to stay at Starwood hotels and this one was just 4 blocks from the office I was visiting. My room was huge and well appointed. Unlike other reviewers' experience,... more

I stayed at the W for one night recently, after not having stayed there for about six years. The rooms are admittedly small, but the hotel was clean and quiet, and well-located for my office building (Sears/Willis tower). The price was reasonable. If I were coming to Chicago for leisure and paying on my own, I would probably stay near... more

Recently stayed at the W for the Chicago Marathon weekend. I was concerned given a number of the poor reviews that the hotel got on the TA website. I normally do not write reviews but felt compelled to do so this time so I could put my two cents in about the hotel. I found the hotel to be classy... more

To start off, I'm in 25-30 yrs old age group, traveled in Europe, US, Canada, Russia. Terrible, terrible experience with the W - City Center in Chicago! Ridiculous price for crap rooms/service. Feeling of the old building with new paint splashed all over stayed through out the stay. Tiny, little, (other words describing the size go here) rooms make you... more

My husband and I were in Chicago to see a Springsteen concert and just needed a place to sleep so we let Hotwire pick the hotel for this trip. Overall, we were pleased with the W City Center. The service was great and everyone we talked to was very helpful and friendly. The decor was chic and fun with lots... more