When we checked in "COZY" is how the receptionist described our room. We got into chicago mid morning, and luckily for us our room was ready. I booked this room on hotwire.com. The hotel is located in the loop which is what i wanted. Some of the rooms actually face the track of the "L", a co-worker suggested asking about... more

This is a lovely hotel that is the embodiment of the W brand - chic, hip, trendy, but yet corporate. I am not chic, hip or trendy but I generally try to stay at Starwood hotels and this one was just 4 blocks from the office I was visiting. My room was huge and well appointed. Unlike other reviewers' experience,... more

I stayed at the W for one night recently, after not having stayed there for about six years. The rooms are admittedly small, but the hotel was clean and quiet, and well-located for my office building (Sears/Willis tower). The price was reasonable. If I were coming to Chicago for leisure and paying on my own, I would probably stay near... more

Recently stayed at the W for the Chicago Marathon weekend. I was concerned given a number of the poor reviews that the hotel got on the TA website. I normally do not write reviews but felt compelled to do so this time so I could put my two cents in about the hotel. I found the hotel to be classy... more

To start off, I'm in 25-30 yrs old age group, traveled in Europe, US, Canada, Russia. Terrible, terrible experience with the W - City Center in Chicago! Ridiculous price for crap rooms/service. Feeling of the old building with new paint splashed all over stayed through out the stay. Tiny, little, (other words describing the size go here) rooms make you... more

My husband and I were in Chicago to see a Springsteen concert and just needed a place to sleep so we let Hotwire pick the hotel for this trip. Overall, we were pleased with the W City Center. The service was great and everyone we talked to was very helpful and friendly. The decor was chic and fun with lots... more

Great Location (in the Loop) and close to the elevated train station stop. Rooms are a bit small but have a very chic decor (the whole hotel has that decor theme - trendy lounge!). Price was reasonable. BUT WATCH OUT for the hidden charges they tack on to your final bill. I was charged for Room services (mini bar items... more

I'm going to start this review by saying I am not a hip 20-something clubgoer. So I'm probably not part of the W's target demographics. I was glad I was with a colleague who was familiar with the hotel because I would have had a very difficult time finding the reception desk (tucked in a dark corner in the back),... more

We had an amazing time at this hotel. When you first walk in you're blown away by the trendy and sleek decor, it's kind of like walking into an upscale lounge. You can tell that 3/4s of the people in the lobby/lounge are not staying at the hotel but just having some drinks and enjoying the atmosphere. We were immediately... more