I stayed at the Embassy Suites in August of 2009. It was TERRIBLE! What could go wrong it did. At checkout they compensated me for some of it, and assured me that my next visit in Sept would be better. I decided to give it one more try, and it was WONDERFUL. I was told that only a handful of... more

Embassy Suites was definitely ideal for families with small children. The location of the hotel to the Magnificent Mile and Navy Pier couldn't have been better. We knew the kids, age 3 and 5, wouldn't be up for walking too much which is why this hotel was chosen. The complimentary made-to-order breakfast was great. We saved so much money on... more

Overall very good experience, went there with 2 kids aged 5 and 3, suites are definitely convenient for families, and very clean, no real surprise like any embassy suite on the downside, I can mention that it was very crowdy for breakfast (not too mention a 20mins waiting line to get freshly cooked omelettes), there were no bagels though it... more

The hotel itself was fine, except for the noise factor. We could not figure out where the noise was coming from, as we had no immediate neighbors. It turns out we were hearing someone from an entirely different floor through the vents! We had two rooms on the 13th floor. One faced the lake and the other faced the river.... more

We spent 4 nights at the Embassy Suites Chicago Downtown Lakefront and everything was terrific. The staff at check-in, bell hop, valet and bartenders were all very friendly and readily available. The breakfast buffet was very good and not too crowded if you go early. The manager's reception in the evening was great and the bartenders were terrific. On checkout... more

Spacious room and a fab, partial lake view. Watched the Navy Pier fireworks from the bedroom window -- sweet! Noise was a problem. Paper thin walls -- TV and conversations on either side were so loud that other guests might as well have been in the room with us. I don't think it was our neighbors' fault -- I could... more

Booked this hotel on Hotwire for only $108/night, which really was a steal. The hotel is in a very good location and the rooms were quite nice, but front desk service was really lacking. I was there for a four night stay, and for three of those days my keycard wouldn't give me access to my room, forcing the desk... more

My wife and 4 1/2 yo daughter stayed here during one of the busiest summer weekends- The air and water show. First of all, the location is great. It is easy to walk to Navy Pier, the beach, Michigan Avenue, even with a youngster. The hotel is just a few years old and is holding up well. We paid extra... more

We had a 4 night stay at the Embassy Suites for a girlfriends get-away, and we couldn't have picked a better hotel. Every employee from front desk, to cleaning service, to breakfast greeter was friendly and helpful and always seem to have a welcome smile on their face. Our 11th floor 2-room suite was perfect for 4 women. It was... more