Check in went smoothly. We were able to check in early, however because the hotel was completely sold out we were given a smoking room. The room was very warm and stuffy although the thermostat was sent at the lowest setting.When maintenance arrived and pulled the font of the unit off the air filter was so filthy it looked like... more

We stayed at the Embassy Suites over Labor Day weekend for a wedding. We are HHonors Diamond Members. We had a top floor 1 bedroom suite (17th floor). The elevators were the fastest elevators I have ever been on. Never had to wait more than 2 minutes. The room was extremely comfortable. There was a queen sofa sleeper in the... more

This is with doubt one of the best hotels we have ever stayed at, it was our first visit to Chicago, we booked through hotwire and got it for 100$ per night.THe location is brilliant the complimentary breakfast was excellent we never had to queue, the 2 hour free drinks was great and you could order what ever you wanted.... more

We stayed at the Embassy Suites Hotel Chicago Downtown for a girls weekend. We had a great time, everyone on the staff was VERY friendly. We actually had a large number of us in the room, which was not a problem because the rooms are a decent size. The staff was very accomodating when we needed more towels, blankets, etc.... more

Traveling Grandparents with young grandkids. We throughly enjoyed this hotel. The bonus reception with drinks and snacks was a money saver. The breakfast was hot and plentiful. We were always at breakfast early, so we did not encounter crowds. The pool was on the small side, but only the grandkids swam, it worked out fine for us. The room was... more

I was there for 3 nights for a conference. The check in process was quick and the staff was very friendly. The suite was very big but almost no space for the hanging clothing or the luggage. It was clean but there were also some stains from prior leaks which could have been cleaned or renovated. The wireless internet cost... more

Stayed at this Embassy for Market Days with some friends and loved the location and the look of the property. I had a similar problem with checking in early as one of the other reviewers. I checked the night before we checked in to make sure that the hotel had rooms available the night before we checked in which meant... more

I was able to obtain a good rate for this hotel through Hotwire. I then had called the hotel to request a King room in a quieter area of the hotel. At checkin you need to be watchful for the hotel entrance on Illinois St. It's easy to miss this driveway. The driveway was extremely congested upon our arrival. My... more

I should have know the charcter of this hotel, by when we pulled up to check in.......There was tons of tons of luggage left in the hotel driveway on the curb. That was my first sign, but I ignored thinking a large group must have just arrived. Then inside the hotel was more luggage, against my better judgment I left... more