I made my reservation online and there was no information about the charge for parking. When I went to the hotel, they told me that I have to pay 8 dollars for parking. I told them that I have not seen any information about this charge online, but they still wanted me to pay for that. Of course, I had... more

This is the worst place I ve ever stayed! Room services checked out my stuff without my permission and my camera was stolen! My bag was unzipped too! and now they are saying that once I signed the paper to stay there, they are not responsible for it! How in the world this happend?! I am so pissed off and... more

At first it seamed like a decent hotel. The free breakfast was good, the shuttle was very fast dropping us off at O'hare and picking us up. But on the flight to our vacation I started noticing bumps on my legs they started then and only got worse. I later found out they were bites from BED BUGS! more

We booked the Park & Fly rate for a night before flying to Mexico. The room was dirty and had obviously been broken into since the door frame was repaired. Our stay was pretty quiet. It wasn't until we returned from Mexico that we discovered that a hotel employee had stolen our credit card number. While we were in Mexico... more

After reading a lot of bad reviews on this website I was panicked about choosing this hotel, but to my surprise this hotel was great! Clean, comfortable bed, good location, very friendly staff, NO bad smell, NO cockroaches! I stayed for 7 nights. Near to train station CTA (5 to 8 min. walking), restaurants, supermarket, airport (O'Hare). This is a... more

I've read a handful of reviews on here and I think the angry people are kind of funny -- *what* are you expecting for under $50/nt on O'Hare? If you're expecting something as nice as a Holiday Inn Express, etc., you're fooling yourself. Think about it. This place is *fine*. The sheets & towels were clean, the bed was very... more

Stayed in the hotel for three nights while attending a training in Chicago. Only reason I booked it is because my company wanted me to go cheaply. The hotel rooms are the type that you definitely don't want to walk around without shoes on. Ceiling in the bathroom had mold on it and had spots that the texture was coming... more

Couldn't pass up the CheapTickets price for this hotel - but - yuck. It has a very odd atmosphere - as if someone is trying to spiff it up, but stopped in the middle of the project. Our room was clean enough, but not sparkling - and very shabby. Old mattress and scratchy sheets - hairdryer torn off the wall... more

The hotel is not in the greatest of neighborhoods in my opinion, and drinks in the bar were expensive ($5 for a beer!). They "lost" one of our group's room reservations (we had booked three rooms)--luckily they had brought the paperwork with the confirmation #! The only close (walking distance) dinner options are Hooters, a mom & pop hot dog... more