On a positive note the staff here was pleasant. This hotel is very dirty ,smells bad and has the most uncomfortable bed I have ever tried to sleep in. There was mold in the bathroom and in the ice machine. The carpet was dirty and all the walls were scuffed up.I should have demanded a refund when I saw the... more

We had been there for a night stay. The Hotel was a greatest disappointment of all those we had stayed till now. The bathroom was unclean. The shower curtains had been there for ages I guess. They were old and shrunk so that all the water from the shower can come out. The toilet flushes in a way that all... more

The Chicago O'Hare Garden Hotel offered a *really* great room rate and they aren't that far from O'Hare or the Blue Line train. We didn't need to be close to downtown or North Side, so we thought it'd be a good deal. The hotel is old and a lot of it is run down. The hall carpets are dirty. The... more

First off, do not use booking.com to book this hotel. Didn't know it, but they are in Europe. Very hard to reach. I used Orbitz (when I found that booking.com really did not have a reservation for us when they said they did) when they had a 20% special and got the room for $60/night. First the good: Hotel staff... more

i booked online with booking.com because they offered a great price, i saw that the hotel was near the airport and had a free shuttle. i got off the plane, called the hotel to see where to meet the shuttle. i literally walked maybe a block, across the street and the shuttle was there within minutes. it was short drive... more

We waited at O'Hare for 90 min. for the hotel shuttle. It was very hot and the driver was cranky and mean. We got to the hotel and had to carry our luggage up about 10 stairs-the elevator doesn't go to all of the second floor. The room numbers were scribbled in pencil on the wallpaper next to the doors.... more

My husband and I stayed at this hotel for 4 nights. For the amount of time we spent in the room, it was a good stay. The room was clean, quiet and relatively cozy. The bed was wonderful after walking 50 miles in Chicago. The bathroom could use a little help, and when someone flushes a toilet and your in... more

I stayed at this hotel for about a week and booked the stay at travelocity website and cheapticket site. However, I found a charge of over $100 bucks in my credit card it was charged for my last one day stay . I have already payed and booked the room on travel site. I called the hotel and the accounting... more

My husband and I stayed here for my husband's CS exam. We booked it through exam website & 2 weeks in advance. We checked out the reviews only couple of days before our exam day. We were double minded after reading the bad reviews but didn't have a choice as we will lose some money if we cancel the booking... more