I was in town for a family member having surgery and the location was excellent for the commute. I am a smoker and the staff made me feel comfortable at all hours that I had to stand/sit out front to smoke. The breakfast variety was great, and the cleanliness and staff courtesy was wonderful at all times. I will be... more

What a gem to find in Chicago. Just off Michigan Ave, so not super busy. Quick walk to Michigan Avenue and subway station at Grand or Chicago. Parking was expensive ($42 per night) but typical for Chicago hotels. Staff was very nice and helpful. Free breakfast was fine for our needs, but tended to get very crowded. Room was very... more

Stayed here July 11-14. Wife was in town on business, me and the kids explored the city. The hotel was very clean and the staff was always very friendly and knowledgable about the area. We took very short cab rides ($6-$12) to Navy Pier, Shedd Aquarium/Field Museum, Sears Tower. We walked to Pizzeria Due, Magnificent Mile, and the Grand Ave... more

I stayed at the Fairfield Inn, East Ontario Street for three nights last February. So glad I opted for this hotel. The staff were very welcoming, the room was ideal, and I found the breakfast good and filling. As it was my first visit to Chicago, I wanted to be somewhere central, so I could visit the main sights easily,... more

Just spent 2 nights at Fairfield Inn and Suites in downtown Chicago, with my wife and 2 year old. The hotel experience was excellent in every way. All the hotel staff we encoutered, check-in, room service, valet and cleaning persons were very friendly and professional. We had a King Suite so that our 2 year old could sleep early and... more

My wife and I were in town for one night to see a concert at the United Center. After much online comparing of properties, amenities, and prices, I settled on the Fairfield. It turned out to be a good choice. The staff, from valets to concierge to bellman was very polite and equally helpful. When we arrived at our (first)... more

I have never said this about a hotel...but I truly wanted to stay longer. Everything was perfect...EVERYTHING! And I will be back...count on it! more

This hotel was more than we'd hoped for. The service was excellent, the location was perfect, and the price was extremely reasonable. Staff went out of their way to take care of our needs. Thanks for a great stay! more

From the reception to the room, everything is the best. I had a King suite on the 10th floor and it was amazing. Breakfast was complimentary and very rich. Prices were very much low. Great Deal. Enjoyed the stay for 5 nights more