Vibe of hotel is great. Love the chairs outside looking over the lake. Bars, upstairs and downstairs are both very W -- which is cool and trendy. Rooms are clean and updated. Highly recommend the hotel. My fave in the city (at this point). more

W Lakeshore is a great place to stay in Chicago especially during summer across from the beach! As a Gold SPG member, I always got a suite and late check out. Though the rooms could use some remodeling the staff and views are fantastic. From the GM to the room service, the staff is great. Bliss is great. more

The hotel has a cool lobby and bar upstairs. The rooms are really nice and the location is great. You are in walking distance of many restaurants, shopping, etc. more

Stayed here for the weekend to celebrate anniversary without traveling far. We always stay at Starwood properties and we got a great winter rate here so we thought why not. The lobby is well designed, large and comfortable. Unfortunately, the rest of the hotel isn't. The hallways are dark and confining and the rooms leave much to be desired. While... more

The View restaurant served the most horrible wine for $18/glass. I first tried the Pinor Noir, but it was horrible, so I switched to the equally disappointing Cab. Randy Gerber should be embarrassed to have his name associated with this place. I stayed at the hotel for 2 nights and there were glasses piled up outside the door adjacent to... more

I tried this place because I'm in Chicago on business all the time and wanted something different. The hotel has a very contemporary feel and is a little trendy. I found the staff generally helpful. The rooms were spacious and well kept, but I was put off by the $9.00 bottle of water by my bedside and the relatively high... more

I was in Chicago for business and spent an entire week at the hotel - I must say that my stay was great. Once the long day at the office was done - I walked everywhere. The staff was very helpful..the wakeup calls were on time, and my car was delivered to me at the door within minutes! Paying for... more

Recently stayed at the W Lakeshore for a conference and really enjoyed my stay. The rooms are always clean and the staff is very courteous. I think my favorite thing about this property is that it caters to younger, fairly affluent professionals. The lobby and lounge are nice to relax in without the headaches of "tourists" and convention road-warriors. Nice... more

This trendy hotel is very nice to look at and the rooms are cool but the staff does not care about customer satisfaction. The suits are not worth the price but the spa is outstanding. NEVER host a party there, the cost is very high and the service is horrible. more