The office opens only a few hours. The lights of stairs were off during our 5 days stay, very dangerous. No hot meals in the breakfast. Once their supply of yogurt has gone, Tube type "Gogurt" for kids was supplied. The maid service entered even though we requested not to enter the room, and changed the location of personal items.... more

This was a great little hotel for access to Soldier Field and the museums. It is a relatively short walk to them and to Grant Park. The service was good and the rooms large. It is an old mansion that could use a little updating. We had a king suite in the front of the house. For the size of... more

We stayed at the Wheeler Mansion and had an absolutely incredible experience. We were supposed to stay at a different hotel and had made reservations over a month ago. We got to that hotel and it was absolutely filthy. We ended up checking out of that hotel and were literally on the streets looking for a decent place to stay.... more

We stayed at the Wheeler Mansion while attending the National Restaurant Show at McCormick Place. Lukas was a wonderful host and made the stay very comfortable. He was genrous with his time and information about the area. Though we are from the Chicagoland area, we had not been in this part of town for a long time and it had... more

I was staying with Wheeler Mansion Hotel in April 8-10, 2009 during my business trip to US. I was really concern about staying in this hotel after I read some older reviews but I had no choice. Hyatt was sold out at The Wheeler Mansion was right by McCormick and only one besides them. I was surprised, the place was... more

I was hesitant staying here because of the previous reviews. But, I was pleasantly surprised. The staff were very nice, helpful and accommodating. The breakfast was nothing special but I wasn't staying there for breakfast. The rooms were clean and comfortable. I would gladly return. more

We were the only guests in this small hotel. When we arrived, front door was locked and we had to bang hard to get the (only) member of staff to open it. She had only been working there 3 weeks and did not like the work, was clearly stressed altho tried to do her best. Her alternate, the manager, was... more

I loved this place. It is genuinely 'boutique' in the level of service and the lack of the homogenised feel and lack of trust in guests which so many of the hotel chains have (which is necessary no doubt - sadly) My room was large and furnished with exquisite antiques. The shower was wonderful. The breakfasts were delightful (though one... more

Just stayed there on 4/9-4/13 on business. Was pleasantly surprised. Great way to escape the commercial side of hotels, it is a boutique so it is kind of basic, nice hot breakfast, clean modern bathrooms, elegantly furnished. I did need the fax which the manager allowed me to use without any issues. Free of charge. When is the last time... more