Had a great stay at the Sofitel. From the front desk to the bartenders and housekeep. Great place to stay for the price. Much different from other hotels. Very modern and upscale.We had a problem with our bill because we move some of the item in the mini refrig to fit our left over dinner food. Call the front desk... more

Simply the nicest hotel I've ever stayed in. The building, staff, beds and bathroom are all exquisite. We don't normally spend this much on a room, but it was worth it. Well worth the price... more

I had booked this hotel directly in November of 08 as a gift to my 11 yr old son for one of his Christmas presents. He had always wanted to go to a Chicago Cubs game, and I had never been to Wrigley Field, so really we both got to experience something we have had to yet. Let me start... more

This place has one of the more professional desk, concierge, host, door and housekeeping staffs I've ever encountered Stateside. Absolutely attentive at every turn with no hint that your middling requests are an inconvenience. The Prestige suite features a good sized living room with a couch, love seat and sofa blocks, then a long hallway to an all marble bathroom,... more

The rooms were not huge but very clean and beautiful. THe bed was soft and comfortable. The in-room wireless internet was a little spotty, but ultimately worked alright. The common areas were very nice, with the lobby smelling of fresh cut flowers each day. Very good hotel, with the one outstanding feature being the service...everyone we dealt with was incredibly... more

On a recent trip to Chicago to attend a major trade show I had the pleasure of staying with the Sofitel Chicago Water Tower. I say stay with as that is how they make you feel, from check in to check out they go above and beyond to ensure your stay is perfect and you want to return. The rooms... more

The Sofitel Water Tower Hotel was perfect for our Chicago visit. The interior is gorgeous, but it’s the staff that treats you like royalty even if you’re in a pair of sneakers and jeans. This hotel definitely deserves its high ranking on Trip Advisor. Here’s my take on the Sofitel: STAFF--Over-the-top genuinely friendly and helpful. From the moment we got... more

It is indeed one of the best hotels I've stayed so far. Very trendy. Staff is courteous, room service is awesome, view is amazing, decor is fantastic, I mean almost close to perfect! Just that it doesn't have a swimming pool and spa, and not many food options within the hotel (though room service is very good). I would strongly... more

Based largely on the TA reviews, we selected the Sofitel Chicago Water Tower for a five-day stay in May 2009. We were not at all disappointed! Our room was comfortable and spotless; the staff was very accommodating, and the meals we had at the hotel left us wanting to come back for more. The location is convenient to shopping and... more