Great location for shopping Michigan Ave. Staff was friendly enough. Concierge made a great recommadation for dinner near Briar Street Theatre (Blue Man Group). The hotel was perfectly......okay. Awesome bed......... Upgraded room was a disappointment. 30 floors up with a view of the high rise condo next to you. I watched a hung over, rich guy smoke on his balcony... more

Sofitel Water Tower Hotel in Chicago is certainly in the heart of the city. We stayed there for 3 nights at the end of August whilst visiting a friend also. We picked the hotel as a result of the strong positive reviews on Trip Advisor and it was No 1 on the site also. It is certainly a very nice... more

After extensive internet research (particularly trip advisor reviews) and assistance from family living near Chicago, we d Don't worry - as soon as you sign ecided on staying at the Sofitel Water Tower hotel. We were not disappointed! Extremely well appointed rooms and very comfortable beds. The concierge staff were very helpful and produced 'direction cards' upon request to all... more

But on a holiday wearing shorts and sneakers we felt we were not welcome. We felt it a pretentious business hotel. After almost 3 weeks of travelling, we choose this hotel from its ratings to end our trip in style. Got a great rate and was looking forward to our stay, and the room was great. After 3 weeks with... more

To start with the positives: - Good value for the quality of the room and location, which is excellent for a short stay - Room very well furnished and well decorated, with great views from a higher floor (and I think the views lower down would probably also be not half bad) - Everything clean enough, although bath had some... more

Was really surprised with this hotel. Great experience, will return!! more

We stayed for 4 nights at the Sofitel, and I cannot say enough good things about it. I read a lot of reviews of a lot of hotels in Chicago before making a selection, and had not been in Chicago in 8 years, so I didn't know quite what to expect. This is the top tier of 4-star hotels. The... more

I have stayed here several times, usually weekends with my spouse. This place is my favorite in Chicago. Well appointed rooms, impeccable service, fantastic location. While its not the newest of the luxury hotels in Chicago (think trump ) it by far is the best in overall service. My room ws higher up, city view - definite plus if you... more

I was lucky enough to be taken here for a 50th Birthday treat, whilst I wouldn't go as far to say it is a luxury hotel it is 'very' nice. Very well appointed and tastefully decorated The staff are great, nothing is too much trouble, all extremely polite. As it was my birthday I had a lovely chocolate dessert brought... more