We only stayed here one night and we loved the room. We had a king room and the bed was very comfortable. The room was updated and modern. Everything seemed really clean in our room. They did charge me for local calls which I thought was ridiculous and the buffett breakfast is a rip off, go somewhere else for breakfast... more

My sister, husband and I were there during a July weekend and the service was a disaster. I do not review places often but felt compelled to share my experience here.....to save you money. 1. The woman at the desk was clearly high on something, a long line formed, guests were angry, she accidentally gave my sister's credit card and... more

We made a reservation 1 month in advance for 1 room with a king bed and smoking. When we got to the hotel we were told that they do not have a room like that available for us and we'd have to take a non smoking room with 1 king bed or a smoking room with 2 separate beds that... more

My spouse and I were in Chicago for a weeked of fun. We were visting some of our good friends that live in the Chicago Area. The hotel has a great location right off the freeway, so it was very easy to find. They offer valley parking, for a small fee or course, so need to hunt for a parking... more

The staff when coming into Chicago stay at the Crowne 2 to 3 times a month. Very friendly and professional staff. The hotel is very clean and located near the expressways; making it easy access from any of the airports. Would also recommend for leisure stay. more

Positives • Blocks from Willis Tower (formerly Sears Tower) in the Greek District • Excellent Greek restaurants & shops nearby within a block or 2 • Nice rooms, but the sliding exposed pocket door on the bathroom took some betting used to. • Awesome reading lights in the executive rooms • 2 drug/groceries on either side of hotel • 3... more

The Crowne Plaza Chicago Metro is perfectly placed in downtown Chicago, not more than a 10-15 minute walk from the Sears Tower. (I don't care if they changed the name to the Willis Tower, I am not calling it that). On top of the phenomenal location, the staff is extremely courteous and accommodating. There is also a very nice Fitness... more

I have stayed at many hotels in Chicago over the years and the experience at "The Crowne Plaza" is the best I've ever had. The staff always remembers you by name, how impessive is that. The Managers reception is always a very friendly enviroment that makes people feel welcome. We have used their conference room facilities and the sevice and... more

The hotel is a great experience from when you park your car until the time that you check out. The hotel is located right in the middle of Greektown with easy axcess to the expressways and the best part is you are almost equal distance from many venues in the city (Wrigley Field, Lincoln Park Zoo, U.S. Celluar Field, United... more