The hotel was standard for this type of place. Like a Hampton or Holiday Inn. Rooms were clean and well laid out. Staff friendly and helpful. Check in and out were fast and efficient. Complimentary breakfast was the usual fair. Not much else to say really.

This modest hotel has an outstanding staff that is not only very polite but goes out of its way to help its travelers. We will definitely stay here on our Chicago visits in the future; it's very easy to get from when driving from out of town and close to the stores and museums we like to visit.

We stayed here one night; the staff was over-friendly and very helpful. Much appreciated! The room was clean and comfortable. The sink/counter area was too small - our only complaint - but everything else was very good. We enjoyed the free breakfast in the morning too. The parking fee was $12 extra; didn't like that, but overall, this was a... More

Easy check in, dropped the luggage off and returned the rental car. A few easy shuttle connections and your back at the hotel with little hassle. Morning shuttle was busy, would have taken an earlier one if I had known. Bed was comfortable, but the hide-a bed needs to be replaced, had several stains and was uncomfortable for the kid.... More

Nice hotel, clean,in a nice complex with other hotels and restaurants.Friendly staff , nice indoor pool and spa. Room service provided by TGI Friday's on property. Shuttle to airport in 5 min..pick up orange line train to downtown.

Pretty ordinary from the outside the Fairfiled Inn came through during the recent "storm of the century". The hotel filled rapidly with stranded passengers from Midway Airport. I was one of the travelers who received great service from EVERONE at this hotel. Front Desk, Housekeeping and the breakfast lady all performed their jobs in a professional manner and made sure... More

My son and I stayed the night, passing through. We found the staff very helpful, attentive and kind. The room was clean and appointed as one would expect for this category. The hotel has been around for a while, so its not the newest. But it appears the upkeep has held pace and I didn't find it overly worn, neglected... More

Furniture is beat up. Scratches. Chair has stains. Rug is filthy and made white socks black. Pool was so over chlorinated it burned my eyes just sitting next to the pool. Maid service came by in the evening when we were in the room. Shuttle service was very good. Every twenty minutes free to midway and orange line. Had to... More

Shuttle service is very slow. Staff not overly friendly. Will not stay here again. Bathroom toilets are very loud. Any one around you flushes it will wake you up. No privacy as rooms are very noisy. Breakfast was ok but very crowded.