I stayed at the Hard Rock Hotel Chicago for a business meeting and it was a blast! My Colleagues and I have held many meetings and training events in various hotels in Chicago and the Hard Rock Hotel was one of the best. Dealing with the Sales Coordinators to set up our event was a truly enjoyable experience. They were... more

Staff was very responsive and friendly for all needs including replacing a broken dryer, printing boarding pass and room service. Bed was very comfortable and bedding was very upscale. Bath was well organized and everything worked well. The only concerns were a very noisy bar and restaurant. If you're planning a business or social conversation, plan to take it out... more

This hotel strikes the perfect balance between being slapbang in the centre of urban attractions (and therefore potentially could have been noisy and bustle) but with an incredibly peaceful ambience due to the clever room decor and hip, relaxing friendly staff attitude. Travelling with a young child I was apprehensive that this would be a good location, but it was... more

I stayed at the Hard Rock Hotel Chicago for a business meeting and I was very pleased with my stay. The service was excellent - very friendly all around from the doorman that greeted me, the front desk agent that checked me in, the housekeeper I encountered in the hallway, and the servers that were working at my meeting. I... more

First trip to the city from Detroit. The pictures of the views don't even do it justice! I booked a tower room, requested for the highest floor possible and ended up on the 26th which was very fine by me! I read a bad review about a corner room but loved that I had a corner room as some friends... more

We took 4 days of vacation in downtown Chicago and had a great time. Our hotel was in a great location so we could walk to a lot of restaurants, stores, museums, and other touristy attractions. The staff was very friendly and extremely helpful with anything we needed. The hotel rate was a little expensive but worth the money, and... more

Stayed here for 4 nights in Apri. From check in the stay was perfect all round, staff were so helpfuly and friendly especially Chris and Scott. The location couldn't be better right on Michigan Avenue so easy access to everything. Room was lovely and spacious and always clean and tidy at the end of the day. Will definately recommend it... more

I spent a lot of time researching hotels that were in a good location (ie. walking distance of the Navy Pier, Museums, Shedd Aquarium, restaurants, etc.) and the Hard Rock was the best one for location. Once we got there, the bell hop only brought our suitcases in the lobby, he did not take them up. When I got to... more

This is more of a pre review. I am planning a rather large event for June. I couldn't be happier with the support and direction of the Hard Rock Hotel Team. Everyone has been more than accommodating answering all of my questions. The response time is key for me to answer back to my colleagues. This has not been a... more