We spent two days at the Hard Rock Hotel, and frankly we couldn't have asked for a better stay. The Hotel itself is wonderful, the room was great and the bed was as comfortable as any I've slept in. The staff was prompt, knowledgable and extremely friendly. I plan on making it a yearly stop. So should you. more

Stayed here in June 2009. The hotel building is old and very nice looking from the outside. Inside the hotel feels a little dated – nothing to be concerned about but the television wasn’t an LCD and the walls a little faded. As others have pointed out the rooms are a little dark but I wouldn’t let this put you... more

The experience at the Hard Rock Hotel was brilliant, fron check in to my room to the views, I could not fault my stay, I liked it so much I cancelled a different hotel to stay at the Hard Rock longer more

Wanted a long weekend so decided to see Chicago. I was looking for a hotel that was modern but different so we selected the Hard Rock Hotel. It was everything we were looking for. The staff was friendly and helpful, the hotel was maticulous and the drinks were fantastic. The hotel is situated in the middle of it all. What... more

We arrived around 3:30pm on Friday October 16th, and were welcomed with a lot of problems checking in. We had called in advance because we had booked 2 rooms, with 4 couples per room…and needed 2 beds per room. We were given 2 rooms with 1 king bed each, and were told by the gentlemen checking us in, “Sorry- we’re... more

This was my second stay at the Hard Rock Hotel in Chicago. The Carbide and Carbon building is my favorite in Chicago, so I was thrilled when they turrned it into a hotel. We arrived early for check-in and we were given a choice of rooms since all they had at that time was lower floors, and the option to... more

A high-quality hotel in all the essentials: clean, comfortable, modern, centrally located, well staffed. But I wouldn't choose to stay here again. The pervasive rock-and-roll aesthetic simply didn't do much for me. And the whole place felt dark. It's as though they used only 25-watt bulbs in all the fixtures. Walking down the hall to my room was like going... more

My husband and I recently visited the Hard Rock Hotel in Chicago for a recent convention that was actually at McCormick Place. We chose the Hard Rock for its reputation as a cool, unassuming hotel. We made the right choice. We were greeted enthusiastically by Angelo and were given a suite on the 26th floor. However, it didn't take us... more

The check-in process was about the only part of the stay that was done well. Our room was not clean. There was trash from a previous guest in and on the chair in the corner of the room. There were “rings” from coffee or some other beverages on the night stands, and, the bathroom wall had a very prominent brown... more