Door man was very friendly. The front desk personnel were knowledgeable and friendly. Our room was clean and the American Girl package was great for the kids -- they loved the beds for their dolls and the cookies & milk that were waiting for them upon our arrival. The location was great for our shopping activities as well as our... more

We stayed at this hotel over Labor Day weekend 2009. The location could not be beat. We walked to restaurants, Millenium Park, Chicago River Cruise. The price was super and the room was great. We had a microwave and mini refrigerator in our room. more

Nice hotel right off Magnificent Mile & within walking distance to many things. Convenient parking in garage connected to the hotel. Balcony room was nice, but the balcony really doesn't amount to much. Room was quiet and had no trouble sleeping. Friendly staff - especially the front door employee. I'd stay there again, but skip the hotel's breakfast area. The... more

What a great downtown, moderately priced hotel, with a perfect location. Good pool area ( though a spoiled 9 and 8yr old felt it was a little “lame” as it didn’t have the waterslides like the Water parks in the Dells. However, this didn’t stop them from hours of swimming.) Smallish whirlpool that was nice and hot, and comfortable seating... more

Four Points is in a great spot in downtown Chicago, accessible to both the Mag Mile and Rush Street, you can walk everywhere. Friendly front desk employees, very helpful valets. My husband and I ran the Chicago marathon and needed a late checkout, even though the hotel was soldout they were very helpful with us and our schedule. Good pool,... more

My husband and I drove to Chicago for a fun weekend with our two girls 5 and 7 yrs. I had researched many of the hotels in the city and preferred to be near Mag Mile shops and especially walking distance to American Girl store. When my husband and I travel we prefer the higher end locations with nice decor... more

I stayed at the Four Points for two nights and would definitely recommend it to anyone who wants to stay in the Magnificent Mile part of downtown. The access to everything in the River North/Magnificent Mile area is phenomenal. It's a block West of Michigan Ave, and in the heart of all the shopping and restaurants in the River North... more

I booked a double king bed with a sofa that could be used as a bed. We found the room clean and very nice on the 7th floor. The hotel is smoke free and we never smelled smoke. We used the business center to check our personal emails as it was open all night. We did not use the pool... more

My 17 year old granddaughter and I stayed for the first time at this hotel based on the recommendation of friend who had just stayed there. We arrived on Friday, 8/21, earlier than planned and were greeted so warmly by the bellman and staff we could not believe it - it made us feel as though we were truly welcomed!... more