I stayed at the Four Points for two nights and would definitely recommend it to anyone who wants to stay in the Magnificent Mile part of downtown. The access to everything in the River North/Magnificent Mile area is phenomenal. It's a block West of Michigan Ave, and in the heart of all the shopping and restaurants in the River North... more

I booked a double king bed with a sofa that could be used as a bed. We found the room clean and very nice on the 7th floor. The hotel is smoke free and we never smelled smoke. We used the business center to check our personal emails as it was open all night. We did not use the pool... more

My 17 year old granddaughter and I stayed for the first time at this hotel based on the recommendation of friend who had just stayed there. We arrived on Friday, 8/21, earlier than planned and were greeted so warmly by the bellman and staff we could not believe it - it made us feel as though we were truly welcomed!... more

I have stayed at the Four Points by Sheraton in Nashville (fancy lobby, large rooms, big flatscreen TV) and was expecting something along the same lines when I booked this hotel. It's definitely not the same-- most everything is fairly average. I got a great rate for this room on Priceline though, so I wasn't really upset about it. Two... more

We only had a few days in Chicago for this trip and decided to stay at this hotel because of the great location and very reasonable price. It is not as stylish or luxurious as we typically enjoy, but we were not disappointed. Located right off Michigan Avenue at Rush & Ontario, the Four Points is a nice hotel with... more

I am allergic to feather pillows, and requested foam pillows with our reservation. The front desk called just after we arrived to our room and they apologized and sent up foam pillows, when I opened the door the guy with the pillows said to me, " You need eight pillows?" I thought this was rude, but realized he had not... more

This hotel is in a great location for shopping on the magnificent mile. It is not too far of a walk to the loop or Water Tower Place. We stayed here to see Mary Poppins at the Cadillac Theater on starwood points. We were supposedly upgraded to a suite as it was me and my son (22) in a king... more

Hotel was clean and staff was friendly. Not too big, so it was quiet and not crowded. Small business center (2 computers) and nice pool. Within walking distance of Magnificient Mile. About 6 blocks from American Girl place, and they offer an American Girl package that includes a foam travel bed for your doll. New cafe in hotel was not... more

We are five female friends who went to Chicago for a girls week out, booking two rooms at the Four Points four & a half months prior to our arrival. We requested adjoining rooms. We called a week before our arrival to confirm our request. We called from the airport half way through our trip to confirm adjoining rooms. When... more