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All 166 Chicago hotels »

Comfort Suites

3.0 of 5
320 North Michigan Avenue, Chicago, IL 60601
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Amenities
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15% off room rate
Ranked #14 of 166 hotels in Chicago
4.5 of 5 stars 443 Reviews
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443 reviews from our community

What travellers say about this hotel
  • Full kitchen(27)
  • Michigan avenue(19)
  • Great location(17)
  • Magnificent mile(14)
  • Friendly and helpful(12)
  • Living room(10)
  • Separate bedroom(9)
  • Hard Rock(9)
  • Front desk staff(8)
  • Navy pier(8)
Traveller rating
    292
    119
    17
    11
    4
Only show reviews for Family (122) | Couples (116) | Business (81)
Date Rating
FLHTCI
Elizabeth, Illinois
Senior Reviewer
10 reviews
6 helpful votes
5 of 5 stars Reviewed 20 February 2012 NEW

I booked this through an online site based on the price and Tripadvisor reviews. We laughed as we got off the elevator into a very small hallway. We were pleasantly suprised when we entered the room. We had a suite that included refrigerator, range, dishwasher, washer/dryer but most of all the amount of room. It was not your typical city... More

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Sharon D
Evanston, Illinois
1 review
5 of 5 stars Reviewed 13 February 2012

My huband and I had a wonderful stay. All the hotel employees that we came in contact with were excellent. I made my reservation through Patrick Kennedy, Director of Sales. Through many phone calls and emails between us, he made sure the stay was equal to the five star facilities that you would expect. He was very kind, attentive and... More

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Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
14 February 2012

Thank you Sharon and Richard for your very kind words and for your business. I am so glad you enjoyed your time with us and am grateful you chose us to host your during your special day. I truly hope you come back and visit us again! More

rywwong
Singapore, Singapore
Senior Reviewer
10 reviews
4 of 5 stars Reviewed 13 February 2012

Comfortable self-contained apartments with kitchenette in downtown Chicago. Not the best views but on the high floors the feeling is good nonetheless. Elevators can be a tad noisy but otherwise the bed is comfortable and apartment is clean. Included breakfast buffet is generous and has variety for most tastes. Convenient to the Red-line and the loop and convneience stores in... More

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Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
14 February 2012

The staff of the Comfort Suites thanks you for your review. I was happy to learn you found our accomodations comfortable and that you enjoyed our perfect location especially close to Chicago's famous fine dining. I hope to welcome you back, thank you! More

travelingmomofone
Senior Contributor
26 reviews
13 helpful votes
5 of 5 stars Reviewed 8 February 2012

I went on a ladies weekend for a friends birthday. We LOVED the suite. Patrick Kennedy upgraded us to the King Suite with balcony. The room overlooked Michigan ave. toward the John Hancock. I have been to Chicago many times and this is the best place I have stayed. I can not say enough about the suites or the customer... More

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Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
9 February 2012

Thank you so much. It was a pleasure to read your review and am so glad you enjoy your stays at our hotel so much and that we are your home away from home. We cannot wait to welcome you back for your big birthday! More

JosieMcA
Contributor
15 reviews
5 helpful votes
4 of 5 stars Reviewed 6 February 2012

This hotel is In a great location and an excellent value. Very clean and perfect for longer stays with stocked kitchenette and laundry right in the bedroom. Unfortunately I was only there for one night, so I couldn't take advantage of the amenities. Quiet room and very comfortable bed. Bathroom was a tad small but really there was nothing bad... More

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Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
7 February 2012

I am so glad you enjoyed our unbeatable location and found value within our hotel. I was happy to read you enjoyed your spacious city center suite and would recommend us. Please visit us again soon. Thank you! More

Diane296
Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed 2 February 2012

My second visit proved more satisfying than the first. As a choice privileges member, room upgrade with a Marilyn view and early check-in put a big smile on my face. Front desk staff, especially Eileen, were professional, friendly, and helpful. Rooms with sitting areas and kitchenettes make it easy to feel at home but be away...and not make the bed.... More

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Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
3 February 2012

We so appreciate your repeat business and am glad you find value in our hotel and that our staff is accommodating and helpful, please contact me when returning back! More

Kdonze
Reviewer
5 reviews
4 helpful votes
5 of 5 stars Reviewed 1 February 2012
2
people found this review helpful

Very, very happy with our stay here! Paid $72 for a Saturday night and $37 for valet parking. Overall a great value for Michigan Ave. Room was clean and comfortable. We were in room 1205 which was a corner city view room. Had a full kitchenette and W/D. Living area very spacious. Bed was queen with pillowtop, very comfortable. Flat... More

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Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
3 February 2012

Thank you for your recommendation. I was happy to read how satisfied you were, we look forward to welcoming you back! More

StatServe
Omaha, Nebraska
Senior Reviewer
8 reviews
4 helpful votes
5 of 5 stars Reviewed 1 February 2012

My wife and I stayed here Thursday and Friday evening, January 19th and 20th, mainly due to the extermely kind reviews on this site. I was very doubtful that the hotel could provide the level of service and accomodations listed for the incredibly low price. Even if this hotel were not located in downtown Chicago, the price was almost too... More

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Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
2 February 2012

Thank you for your review, I am so glad we beat your expectations and that you enjoyed our staff and unbeatable location. We cannot wait to welcome you back! More

EmalyPerth
Perth
Senior Reviewer
10 reviews
25 helpful votes
5 of 5 stars Reviewed 31 January 2012

Outside it may be freezing, but inside it's warm and comfy. My husband and I enjoyed our 3 three nights at the Comfort Suites very much. The gentlemen at front desk were friendly and helpful recommending nearby restaurants specialising in the world famous "Chicago style" pizza. (Bring an appetite!) The suite was fantastic value for money. Decor was modern and... More

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Patrick Kennedy, Director of Sales at Comfort Suites, responded to this review
31 January 2012

I am so glad you found our hotel warm and cozy despite the sometimes brutal Chicago winters. We are so happy you selected us to host you during your holiday. I too love our location and staff and hope you visit us again next Christmas! More

MillieD1
Chicago, Illinois
Senior Reviewer
10 reviews
5 of 5 stars Reviewed 30 January 2012

This hotel is in the heart of downtown Chicago and on magnificient mile and perfect for business or pleasure travellers. Rates are three star but the professionalism and courtesy of the staff is 5 star. The rooms themselves boast a mini kitchenette and personal laundromat - excellent for the long week travellers like us. Complimentary breakfast was continental and offered... More

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Comfort Suites Also Known As

  • Comfort Suites Chicago
  • Chicago Comfort Suites
Address: 320 North Michigan Avenue, Chicago, IL 60601

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