The service at the James Hotel was top-notch. When we arrived, it was 99 degrees in Downtown Chicago and our air conditioning didn't work. Every single room was booked, so we had to stick it out for the first night. The next morning, they moved us into a beautiful (larger) room while we were out on the town. We ended... more

I loved The James Hotel. It was perfect. Upscale, cool vibe with out being pretentious. Experienced, and very pleasant staff. I loved the low key, humor these hard working representatives of the James Hotel displayed. On two occasions I heard sirens outside my window (fifth floor) but on the whole it was very quiet. Perfect down town location. Good wine... more

We stayed here when we flew in to celebrate our daughters - college graduation. Couldn't of been happier with our accomodations or the excellent service we received from all of the staff. Rooms are very clean and comfortable - only wish that they had 2 queens in a double room rather than double beds as our daughter stayed with us.... more

The staff at the James was unbelievably accommodating and friendly. They went above and beyond. I've stayed at many of the fine hotels in Chicago and the rooms here were much roomier and the decor was so hip and cool. Great for a getaway. more

By far, this was one of the nicest hotels I have ever stayed in - and it made celebrating an anniversary with my boyfriend such a memorable experience! For starters, we called ahead to get suggestions for restaurants and bars in the area. The concierge couldn't have been more helpful and nice - and she obviously took note that it... more

Very impressed with Staff and Hotel. The only complaint is the street noise, as well the room was not very sound proof. I heard conversations in the hallway, and kids screaming. I was also close to the elevator, and could here the chimes. The elevator is also very slow, and you should expect to wait. I found the parking to... more

Have stayed here @ 6 times and most of the other nice hotels in Chicago including the Ritz, Four Seasons and Peninsula (4 times). Travel a lot for business and this staff, health club, bar/restaurant and rooms make the James one of my favorite hotels in US. They have gone out of their way to make myself and family feel... more

We stayed at the James Hotel for 2 nights over Memorial day weekend in May '09. We were in town for a wedding and this hotel was recommended by the bride. My impression of the hotel started on a great note when I called the day before arrival to get details about traveling to the hotel from O'Hare. The woman... more

A must for any serious or regular traveller. Ideal for both business and lesiure. Great location for the major Chicago attractions. Staff offer exceptional and unrivalled service. Trendy, chic and sophistacated - a "must be seen in here" hotel. Rooms - my room had its own cinema/theater in a separate room. Furnishings were first rate. One of the only hotels... more