After reading the reviews I was very concerned about this hotel. However, when we arrived (at 10:00AM) we were able to check into our room and the employees at the front desk were very friendly. The lobby is lovely, with a nice bar, restaurant and a Starbucks. Our room was a decent size and the bathroom was bigger than average.... more

Stayed 2 nights, $110 total with taxes through Hotwire. I was worried by the reviews but the stay was fine. I can't understand some of the "dump" comments. The beds and pillows were some of the best, I had a very good sleep. The staff was very friendly. We stayed on the 5th floor and everything we saw was clean... more

The Lobby of the Hotel is nice, but look out for what is learking in your room. While on a vacation, part of the hotel was closed for bed bugs. In our room there was a broken pipe in the bathroom. Everything was very old and not kept up. Mold next to the little refridgerator. An old spill that was... more

Wow, looking at all these other reviews makes me think it wasn't just us. My fiance and I go away on Christmas every year...we tend to pick somewhere with a pool. This year we decided to really splurge and go to a water park. I cannot tell you how excited we both were..until we got there. To start, the floor... more

For a family vacation this was the perfect hotel. The rooms were clean. The close proximity to CocoKey made it nice. Parking was abundant. The doors have large gaps from the bottom of the door to the floor. This makes it very loud at times. Weekends were the worst. We'd hear people yelling and running up and down the halls... more

During spring break I took my two girls to this hotel for an overnight, we recived 2 passes for the water park that is sort of new. We had a good time... I went with a friend of mine who also brought her kids. Her and I went to the bar and relaxed while the kids were enjoying the park.... more

Arrived here the night before conducting an all day seminar the next morning. The room was nice and clean and was very quiet. I walked around the hotel and checked out the inside water park. It was packed with people of all shapes and sizes. I'm not sure there was safe and adequate space and room in the water for... more

We recently stayed at the Sheraton in Arlington Heights; I was very leary due to comments on Tripadvisor. Don't be afraid, rooms are clean, beds are WONDERFUL! The staff on duty was extremely friendly and helpful. The only bad part was ... walls are thin. Yes, you can hear noise from other room and outside in the hall. (You are... more

My husband and I brought our 15 month old daughter to this hotel for the weekend to enjoy the waterpark coco key. I made the reservation over the phone and they seemed pretty nice. When we arrived friday evening however, things started to quickly go downhill. I went to the front desk to check in, and instead of being greeted... more