I was sent to a conference in Chicago downtown. This hotel is just 1 block away. I am satisfied about the location. I was a little disappointed when I stepped in the room. The room is kinda small and the dark blue patten carpet didn't look clean. However, the bed is very comfortable. After staying there for three nights, I... more

Didn't cost that much, I had gotten a discount. Was right in the heart of downtown. A lot of other people complained of small rooms, but I had gotten a pretty big one. Friendly staff. Its not the Ritz Carlton but It was safe clean and comfortable. more

Fair at best. Stayed here on a last minute "deal" - advertized as 3 star hotel. It's a stretch to call it a 2 star ! Good location but otherwise, nothing but disappointments. Poor service, only fairly clean (below average), small rooms and bathrooms, not very attentive service. Wouldn't stay there again unless the price is ROCK bottom ! more

It's ok for business trips. Few steps from Michigan Avenue. Clean. Good wi-fi connection. Good bar service. No breakfast service, but a nice Lavazza shop next the side entrance. more

everything excellent except the hotel interior design (bit old) :) but lobby design is good more

I must say location location location. This hotel has one of the best locations. We were able to walk, get the bus or jump on the city tour bus and get around the city without a hitch. This is not the Ritz Carlton so if that is what you are looking for don’t book this hotel. Yes, the bathrooms are... more

We stayed for 5 nights and were given a corner room. We had a great time. The room was a good size and while the bathroom was small, it was not a problem for us. The Inn is within walking distance of so many attractions - it's the perfect location. Usually, when renting a room, there is always something wrong.... more

ridiculuosly small old bathrooms slow hot elevators hot hallways security people bothering you while your having cocktails and just laughing ?????????? more

My brothers and I traveled to Chicago for the Cubs/Reds game this past weekend, and unfortunately we stayed at the historic Inn of Chicago. We were able to overlook the small rooms, closet-sized bathrooms and elevators, lack of room safes, etc. Not a huge deal. As is often the case, though, PEOPLE are the true indicators of a good business,... more