I went to this hotel during an annual science convention. It was a decent stay, there were some ups and downs. Service: First off the staff was very helpful and friendly, I never had a problem getting information, but they could use some training on the surrounding attractions. I asked one of the hotel workers at the front desk if... more

This was the first hotel my husband and I stayed in on our honeymoon (4 week road trip across America). The location of the Essex Inn was great and we were in walking distance of most of the tourist attractions and close enough to the L stations to get elsewhere. The staff at the Essex Inn were very helpful. My... more

We stayed here for three nights en route home from Hawaii.We arrived at 6 30am and were able to check in to our room straight away which was great. Room was quite large with two queen beds, adequate storage space and coffee maker.Small area with hanging space and wash hand basin before you walk into the smallish bathroom containing a... more

Great Location in Chicago. The most inefficient unfriendly service I have ever seen in my whole and intense travelling. Breakfast is charged and very bad quality. Reservation software is a chaos. One friend and me came here to run the marathon. He arrived first and arrived late. My friend warned reception of my late arrival and provided my name. When... more

just returned from the essex inn, great stay, could not fault hotel in any way, we had a fab room near the top, corner room, so 2 sides of the room were completley glass from top to bottom!!!, overlooked the Sears tower and the L so could not have been more chicago than that!! good staff at check in, took... more

We stayed for two nights as part of a Cosmos Bus Tour across the States. Its location was just perfect for us, as we hadn't been to Chicago before and it was right on the main strip to get to the best sightseeing spots. Plus it was walking distance from Field Museum, Shedd Aquarium and Adler Planetarium. Just at the... more

We were pleased. The location was great for walking to Grant Park, Millennium Park and museums. The shuttle service was a pleasant surprise and came in handy. Rooms were small, but comfy with better than average beds. The airy pool area (with a view of the lake) really came in handy for down time, games, reading and even swimming. The... more

Close to a lot of attractions, comfy room, would stay again. Employees were helpful. The price was the cheapest compared to other hotels in that area. Hotel is old, but remodeled. Beds were very comfortable Would recommend to a friend more

this coming Nov will be our 4th time , we love this hotel, staff so friendly and helpful, we got free upgrade last year suite was gorgeous great view,, shuttle bus the best , drivers very helpful and friendly, restaurant staff same very condiderate to our Irish ways as 2 irish travellers to the essex,, the park grill down the... more