Great Location in Chicago. The most inefficient unfriendly service I have ever seen in my whole and intense travelling. Breakfast is charged and very bad quality. Reservation software is a chaos. One friend and me came here to run the marathon. He arrived first and arrived late. My friend warned reception of my late arrival and provided my name. When... more

just returned from the essex inn, great stay, could not fault hotel in any way, we had a fab room near the top, corner room, so 2 sides of the room were completley glass from top to bottom!!!, overlooked the Sears tower and the L so could not have been more chicago than that!! good staff at check in, took... more

We stayed for two nights as part of a Cosmos Bus Tour across the States. Its location was just perfect for us, as we hadn't been to Chicago before and it was right on the main strip to get to the best sightseeing spots. Plus it was walking distance from Field Museum, Shedd Aquarium and Adler Planetarium. Just at the... more

We were pleased. The location was great for walking to Grant Park, Millennium Park and museums. The shuttle service was a pleasant surprise and came in handy. Rooms were small, but comfy with better than average beds. The airy pool area (with a view of the lake) really came in handy for down time, games, reading and even swimming. The... more

Close to a lot of attractions, comfy room, would stay again. Employees were helpful. The price was the cheapest compared to other hotels in that area. Hotel is old, but remodeled. Beds were very comfortable Would recommend to a friend more

this coming Nov will be our 4th time , we love this hotel, staff so friendly and helpful, we got free upgrade last year suite was gorgeous great view,, shuttle bus the best , drivers very helpful and friendly, restaurant staff same very condiderate to our Irish ways as 2 irish travellers to the essex,, the park grill down the... more

I bought 3 night stay at a PBS auction and paid $250+/night (with tickets to John Hancock observatory) and was really looking forward to our stay. 1. No heat - we are Floridians and it was warmer outside. The hotel is either on a/c or heat and you have no choice. Mid-September they were still on a/c. 2. Not one... more

We had a great view of Grant Park. The weekend we were there, there was so much going on. A triathlon, festival....right across the street. Close to the museums, the lake....we were there to move a friend's son into college and the whole area made it a lot of fun. The staff was friendly and helpful too. We will definitely... more

I was lucky enough to win flights to Chicago with AA . Had to now find a hotel, Because I was travelling with my 17 yr old daughter I thought it would be good to have a pool. The pool area is good and my husband loved the gym.From start to finish we had an excellent stay I read in... more