Just got back today from a week trip at the Chicago Hilton. The place is absolutely beautiful. It's history includes a ballroom from the 1940's that most US Presidents visited. Even if you don't stay here - go see it if your in Chicago. All the staff was courteous. The rooms were plush with comfortable bedding. Each day your invited... more

My boyfriend and I stayed in this hotel for our first vacation away together. We stayed for a week. Check-in was not till 3:00, so we decided to kill time by wandering through O'Hare and then taking the blue line to the Loop (Jackson) then walking to the hotel. We got lost (our fault) but if your compass works (ours... more

My 13 year old son and I went to see the yankees lose to the sox. The hotel was so clean and stately, I was very pleasantly surprised as was my son. The service at all stations was right on. The concierge was helpful late on a Friday and early on a Saturday. With their help tickets were obtained. I... more

We arrived on Sunday night the 17th of May from Sydney,Australia where we live, to go back home to Edinburgh,Scotland to visit family and friends. United lost our luggage between LA and Chicago,but said it would arrive on the next flight,so we only had the clothes we where wearing. Next morning,still no luggage had arrived,went out for the day to... more

The Hilton Chicago is a very big hotel, and for someone who usually stays in independent hotels, was a shock to my system! Very much a number not a name there, as one would expect, with that many rooms. I did like the hotel but thought it let itself down on a couple of things. The rooms were nice, and... more

The location is great and the lobby is beautiful. The rooms are very dated, but are reasonably clean. Everything is true regarding being nickeled and dimed to death. Customer service was the real problem, though. Our room claimed to be a non-smoking room, but it reeked of stale cigarette smoke. When I called the desk to ask for another room,... more

This was my first trip to Chicago. I was there for the Pampered Chef National Conference. My companions and I stayed in the two bed-two bath room which was spacious enough for the 4 of us. The only issue was the room was not completed cleaned out when we arrived. The fridge had the previous guest's leftover pizza and other... more

The Hilton has its perks, nice rooms, gorgeous decor around the bldg, pretty good location, not the most expensive hotel in this location but still overpriced and a good overpriced Irish restaurant/grill/bar Kitty O'Shea's that is worth going in for the 13 dollar cheeseburger almost. I heard from a friend that Kitty O'Shea's is really fun to go to on... more

This is an old and elegant hotel. I paid top dollar for the hotel (through the conference) and was disappointed. They charge an additional $15 a day for use of their health club (which in many hotels is included) and they are also extremely petty in charging upon checkout for any luggage that needs to be stored for a few... more