Frequent traveler who has stayed at this hotel twice for conventions. Choose to stay for a family trip to Chicago anf was very dissapointed with lack of service from staff and noise from construction/renovations in hotel. Will not stay again at this location when visiting Chicago. More

This expansive, ornate hotel provided a lovely stay for my husband and I over a weekend in early December 2011. The rooms are tasteful, quiet and comfortable, and the staff is efficient and pleasant. Just a few blocks south of Millenium Park and the Art Institute, Hilton Chicago is also close to many of Chicago's architectural treasures, as well as... More

The check-in attendant was delightful. We were given a room on the 20th floor which is not on the exec level. Rowdy teenagers kept me up all night so I requested a room change and was moved to the exec 25th ( I am Hilton Gold). What a difference! It was so much nicer, it made the inconvenience of moving... More

Beautiful hotel. Renovated rooms are very nice. Spacious fitness facility. Spotty service, which isn't all that surprising at a property this huge. I stay here regularly for business. Shop for good rates, which you can get when there is not a huge meeting. I'm a Hilton Gold. Do not get consistent treatment (upgrade, etc.); the Lounge is spacious and staff... More

Amazing and well preserved hotel. Rooms and public areas are well kept and of high quality. Location is a bit away from the busier areas of downtown, but still walkable to Grant Park and close to an L station. I really liked this hotel, but the major downside was that there was no free internet, not even in the lobby.... More

We stayed the night of December 22, 2011. We were there for a party in the hotel that was slated to finish at 2am. The party was magnificent and the hotel is perfect for any grand party. After all Queen Elizabeth had a dinner for 7000 people here during her tour of America in 1951, who could resist- it is... More

This grand hotel is full of history and is a visual treat. It is also massive with 1000s of rooms. I was glad to see some renovation was in the works and hope more is coming. The rooms I believe were last updated in the 1980s and it shows but not to say they weren't acceptable. I wouldn't stay here... More

Stayed here for a three night stay with Mrs. Gardiner and Kiddo. Upgraded to a very, very nice suite. We’d stayed here (all 3 of us) in 2005 for a large conference, and they needed a renovation then… Well, renovation now partially completed. (More on that later) Our room was terrific, well appointed and clean. Beds were comfy, and flat... More

We stayed here in December to attend the Joffrey Ballet at the Auditorium Theater (just 2 blocks away) and visit the Art Institute (about 6 blocks away). This is a great location for the South Loop, and also reasonably close to the Loop north of the river. It's a very large, older hotel, but the rooms are in good shape... More