Three friends traveling to the Windy City from Texas had a great time. Stayed in a family suite. Our room was clean and the beds comfortable. The only thing was the Ac unit wasn't very cold but the windows opened so all was good. We really didn't deal with the staff much but always seemed pleasant. Location is everything. With... More

My fiancé and I came to the hotel to look at it for a possible wedding reception venue. We drove four hours, arrived at the front desk to be told "no one is here for our appointment, are you sure it was today?" I explained our wedding is something very important and I wouldn't "mess up" my schedule of looking... More

I wouldn't have selected this myself, but was "walked over" by another hotel, the Silversmith, that was oversold and had apparently let someone else stay in my prepaid room. I got to the Congress Plaza past midnight. I don't think I've ever been as creeped out in a hotel. It's clear the hotel is trying. The sheets and bathroom were... More

We stayed in Congress Plaza Hotel for 5 nights.I really liked the location right in front of the Buckingham fountain.We had a really nice view from the room on the fountain and downtown,but you must pay extra for it. I like the style of building typical for Chicago and the room was big enough.But this is all that was good... More

I stayed at the Congress Plaza this week because it was the conference's selected (negotiated rate) hotel. There were 4 from my company that stayed and we all had different experiences. Several of us had double bed rooms that were HUGE but the space was awkward. One had a room with a King bed that was so small he could... More

I can't find one nice thing to say about this hotel. Our flight was cancelled and it was the only room we could find-- now I know why they still had rooms. Too bad someone hasn't bought this old girl and restored her. There is enough left of the original appointments to see that she might have been lovely at... More

My dad and I visited from California and stayed at The Congress for two nights in early June to catch Cubs and Sox games and take in the city. We didn't know what to expect since the reviews were a mixed bag of really negative, mediocre, and above average. To preface, I previously worked at a AAA 5-Diamond resort for... More

The hotel has fantastic location, our view was amazing! We were looking directly out at Buckingham Fountain and to the left and right were every museum and activity you could imagine! The hotel has lots of character and was a neat place historically. Did our room need an upgrade? sure, but we weren't looking for plush accommodations in the first... More