The Congress Hotel could be a great Chicago institution, but instead has remained a low-cost last choice or unwitting choice hotel for many. While the hotel enjoys a wonderful location and an excellent location, it is not well run and is not in good repair. Additionally, the hotel has been home to union pickets for years and the hotel management... more

I booked this place through an acquintance at Chicago. We stayed here for 10 days and must say its a really great hotel. Also known as the home of presidents because in the past, many a US presidents and foreign heads of states stayed here, Congress plaza is located right in the heart of downtown Chicao on Michigan Avenue. The... more

The rooms on the inner side ( facing the roof of the lobby ) were pathetic. requested for a change. Changed room was good, stayed for a week. Hotel is very old, interiors are also old. Attitude of some of the ladies at front desk was not co operative. All this was compromised with the central location of the hotel.... more

We were there last year and we really enjoyed the room size and it's cleanliness. It's in a nice place (just on Michigan Av.) but you´ll have to walk some blocks to get to Millenium Park (first) and the Magnificent Mile (later). Walking in Chicago (most beautiful city in the world) is fantastic if it's not too cold, or too... more

So, not sure if they've completely renovated or not -- but a lot of the bad reviews are not warranted! At the very least, we had a completely positive experience at the Congress! It's central location and the El is very close, so its easy to get everywhere! The room was huge -- gorgeous high ceilings, clean carpets, new furniture,... more

Average all of the reviews, and you have things about right. My bet is that some rooms are really good...others not so. We just returned from a weekend in Chicago to see the sights. Bought the Go Chicago card, and used the Grey Line hop on - hop off to get around. We had a standard king room in the... more

My husband and I stayed here one night and that was too long. We picked this hotel because of its location and reasonable price for downtown Chicago. First of all, the picketers out front were severely annoying. They don't move at all for guests trying to check in. They seriously need to give it up after protesting for years from... more

What a splendid way to experience Chicago for the first time! My mother and I recently stayed at the Congress Plaza Hotel on my first trip to Chicago and we fell in love with the hotel right away. The staff were friendly, helpful and professional at all times. The hotel decor and architecture hearken back to an age of polish... more

The Congress Hotel is a beautiful place to stay. We stayed in the Lakeview King room, which had a huge plush bed, a flat panel tv, and a marble bathroom. I was amazed with the room. The room wasn't cheap, but you get what you pay for. This place is amazing. The staff is quite friendly and even checked us... more