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All 165 Chicago hotels

Congress Plaza Hotel

3.0 of 5
520 S Michigan Ave, Chicago, IL 60605 (The Loop)
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Congress Plaza Hotel
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Ranked #118 of 165 hotels in Chicago
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811 reviews from our community

Traveller rating
    62
    229
    241
    122
    157
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Families
119
 
Couples
209
 
Solo
57
 
Business
167
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Date Rating
Lakeland
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 17 June 2013 NEW via mobile

This Hotel was located close to everything..Art Institute right down the road..also Bus and Subway nearby..Bedsheets very clean ..Service was all around good. We had a large Room with 2 beds..perfect for 2 couples even. Room number 1234.

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See 2 more reviews by GutEssen64 for Chicago
2 reviews
4 of 5 stars Reviewed 15 June 2013 NEW via mobile

Three friends traveling to the Windy City from Texas had a great time. Stayed in a family suite. Our room was clean and the beds comfortable. The only thing was the Ac unit wasn't very cold but the windows opened so all was good. We really didn't deal with the staff much but always seemed pleasant. Location is everything. With... More

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1 review
1 of 5 stars Reviewed 15 June 2013 NEW via mobile

My fiancé and I came to the hotel to look at it for a possible wedding reception venue. We drove four hours, arrived at the front desk to be told "no one is here for our appointment, are you sure it was today?" I explained our wedding is something very important and I wouldn't "mess up" my schedule of looking... More

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2 of 5 stars Reviewed 14 June 2013 NEW

I wouldn't have selected this myself, but was "walked over" by another hotel, the Silversmith, that was oversold and had apparently let someone else stay in my prepaid room. I got to the Congress Plaza past midnight. I don't think I've ever been as creeped out in a hotel. It's clear the hotel is trying. The sheets and bathroom were... More

Was this review helpful? Yes 1
Prague
Senior Contributor
39 reviews 39 reviews
29 hotel reviews
Reviews in 33 cities Reviews in 33 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 14 June 2013 NEW

We stayed in Congress Plaza Hotel for 5 nights.I really liked the location right in front of the Buckingham fountain.We had a really nice view from the room on the fountain and downtown,but you must pay extra for it. I like the style of building typical for Chicago and the room was big enough.But this is all that was good... More

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See 2 more reviews by mispule for Chicago
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 13 June 2013 NEW

I stayed at the Congress Plaza this week because it was the conference's selected (negotiated rate) hotel. There were 4 from my company that stayed and we all had different experiences. Several of us had double bed rooms that were HUGE but the space was awkward. One had a room with a King bed that was so small he could... More

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See 3 more reviews by ValerieMO for Chicago
Chicago
1 review
3 of 5 stars Reviewed 13 June 2013 NEW

Review collected in partnership with Easytobook.com

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Nashville, Tennessee, United States
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 13 June 2013 NEW

I can't find one nice thing to say about this hotel. Our flight was cancelled and it was the only room we could find-- now I know why they still had rooms. Too bad someone hasn't bought this old girl and restored her. There is enough left of the original appointments to see that she might have been lovely at... More

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Ojai, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 12 June 2013 NEW

My dad and I visited from California and stayed at The Congress for two nights in early June to catch Cubs and Sox games and take in the city. We didn't know what to expect since the reviews were a mixed bag of really negative, mediocre, and above average. To preface, I previously worked at a AAA 5-Diamond resort for... More

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See 2 more reviews by Tweed24 for Chicago
Lenexa, Kansas, United States
1 review
3 of 5 stars Reviewed 11 June 2013 NEW

The hotel has fantastic location, our view was amazing! We were looking directly out at Buckingham Fountain and to the left and right were every museum and activity you could imagine! The hotel has lots of character and was a neat place historically. Did our room need an upgrade? sure, but we weren't looking for plush accommodations in the first... More

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Hotel Summarization (Beta)

What travellers say

  • Grant park(35)
  • Great location(27)
  • HOT WATER(17)
  • Very nice(13)
  • Lake view(10)
  • Navy pier(9)
  • Very old(7)
  • Air conditioning(7)
  • Michigan avenue(6)
  • Flat screen TV(5)

Additional Information about Congress Plaza Hotel

Address: 520 S Michigan Ave, Chicago, IL 60605
Phone Number:
Region: United States > Illinois > Chicago > The Loop
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service
Hotel Style:
Ranked #118 of 165 hotels in Chicago
Price Range: ££
Hotel Class:3 star (3*)
Reservation Options:
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Also Known As:
Congress Plaza Chicago
Hotel Congress Plaza
Congress Hotel Chicago
Congress Plaza Hotel Chicago

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