The hotel is nice ,great location facing Grant park on Michegan Avenue a new flat screen Tv and slightly shabby room was ok for US 89 a night. I did not eat the buffet breakfast as i felt $18 was too much money even if it did include ones coffee. All was fine until the day of my departure when... more

I stayed there on a company trip so didn't actually pick this hotel. All I know is it was definitely haunted. I was laying on my bed and the curtain moved to the side as if somebody was peeking at me. Then my friend said she heard someone whistling in our room when she was in the bathroom. She looked... more

Just stayed at the Congress for the July 3rd Chicago fireworks. It's a great location to see the fireworks because you can see them from right in front of the hotel and then go back into your room and avoid the craziness of the crowds. It's not a bad hotel if you don't mind feeling like you could be in... more

The Congress Hotel could be a great Chicago institution, but instead has remained a low-cost last choice or unwitting choice hotel for many. While the hotel enjoys a wonderful location and an excellent location, it is not well run and is not in good repair. Additionally, the hotel has been home to union pickets for years and the hotel management... more

I booked this place through an acquintance at Chicago. We stayed here for 10 days and must say its a really great hotel. Also known as the home of presidents because in the past, many a US presidents and foreign heads of states stayed here, Congress plaza is located right in the heart of downtown Chicao on Michigan Avenue. The... more

The rooms on the inner side ( facing the roof of the lobby ) were pathetic. requested for a change. Changed room was good, stayed for a week. Hotel is very old, interiors are also old. Attitude of some of the ladies at front desk was not co operative. All this was compromised with the central location of the hotel.... more

We were there last year and we really enjoyed the room size and it's cleanliness. It's in a nice place (just on Michigan Av.) but you´ll have to walk some blocks to get to Millenium Park (first) and the Magnificent Mile (later). Walking in Chicago (most beautiful city in the world) is fantastic if it's not too cold, or too... more

So, not sure if they've completely renovated or not -- but a lot of the bad reviews are not warranted! At the very least, we had a completely positive experience at the Congress! It's central location and the El is very close, so its easy to get everywhere! The room was huge -- gorgeous high ceilings, clean carpets, new furniture,... more

Average all of the reviews, and you have things about right. My bet is that some rooms are really good...others not so. We just returned from a weekend in Chicago to see the sights. Bought the Go Chicago card, and used the Grey Line hop on - hop off to get around. We had a standard king room in the... more