My husband and I stayed here for 8 nights for a trade show. The hotel met my expectations--location is great; everything was clean; breakfast was the typical Embassy buffet;the nightly manager's reception was better than most. The hotel was generally crowded with lots of families but not excessively so. Wedding receptions can be noisy here so ask for a room... more

This property is a good choice if you are traveling with children. We were able to walk to the subway, the bus, shopping, dining, sightseeing. The staff was very helpful (especially Roberto who helped us with our luggage) and the suites were well appointed, with plenty of room and privacy for parents and kids. The bathroom was a bit narrow,... more

This is a fantastic place to stay! They are very helpful and the breakfast is awesome! The concierge was very helpful. I would highly recommend a stay here! more

Our family of 5 just returned from a short vacation (2 days) to the Windy City. I have stayed in a couple of downtown Chicago hotels, and this hotel by far had the best staff and service of any of them. From the parking attendant to the bellhop, the front desk clerk to the concierge...everyone was wonderful. The location was... more

My husband and I booked the Embassy Suites for a long vacation weekend with our 20 month old son. This was our first trip with our son, so we were very concerned about how he would sleep in a new environment. The hotel was very accommodating, especially with regard to our need for a crib. They originally gave us a... more

I too think this Embassy Suites should be in top ten of Chicago Hotels. It is in the most perfect location being usually within 3-5 blocks of excellent restaurants and shopping. We loved employee Michael and Phillip was excellent with all of our many questions. The breakfast was typical Embassy Suites and done well and efficiently. The manager's reception was... more

Stayed several nights in Chicago to take in the sights and attend a MN Twins/Cubs game at Wrigley field. The location of the hotel was awesome. We walked nearly everywhere and is only a couple of blocks from the Red Line/CTA so getting to Wrigley was a snap. Room was clean and staff was super helpful. Breakfast was perfect for... more

The staff at the Embassy Suites are amazing especially the breakfast staff! The girls who clear the tables are so friendly and very helpful. The omelets are to die for and to top it off the young manager even helps clear the tables with the girls and still has time to fill up coffee for everyone and seemed so genuine... more

I stayed in room 538, a handicapped room. I'm 5'10. The shower was not only too short, but the sliding pole the shower head is attached to was broken. I had a meeting at 7am Wednesday morning. My hairdryer started smoking after 5 minutes of use, putting me behind. The front desk kindly sent maintenence up to give me another... more