This Embassy Suites appeared to be better than other Embassy Suites hotels that we have stayed at. Upon arrival at about 10:30 AM, the room was ready. Front desk staff was helpful. The room was spacious, the sink in the bedroom was very convenient with 4 people. The pool was a great plus in a large city. It was a... more

I've stayed at this Embassy more than once and have never had a bad experience. The staff has always been friendly and helpful. No problems with the accomodations and the rooms are surprisingly quiet on the State St. side, considering the volume of traffic. The hotel is very close to just about everything downtown including great restaurants, entertainment, museums, night... more

My husband and I stayed here for 8 nights for a trade show. The hotel met my expectations--location is great; everything was clean; breakfast was the typical Embassy buffet;the nightly manager's reception was better than most. The hotel was generally crowded with lots of families but not excessively so. Wedding receptions can be noisy here so ask for a room... more

This property is a good choice if you are traveling with children. We were able to walk to the subway, the bus, shopping, dining, sightseeing. The staff was very helpful (especially Roberto who helped us with our luggage) and the suites were well appointed, with plenty of room and privacy for parents and kids. The bathroom was a bit narrow,... more

This is a fantastic place to stay! They are very helpful and the breakfast is awesome! The concierge was very helpful. I would highly recommend a stay here! more

Our family of 5 just returned from a short vacation (2 days) to the Windy City. I have stayed in a couple of downtown Chicago hotels, and this hotel by far had the best staff and service of any of them. From the parking attendant to the bellhop, the front desk clerk to the concierge...everyone was wonderful. The location was... more

My husband and I booked the Embassy Suites for a long vacation weekend with our 20 month old son. This was our first trip with our son, so we were very concerned about how he would sleep in a new environment. The hotel was very accommodating, especially with regard to our need for a crib. They originally gave us a... more

I too think this Embassy Suites should be in top ten of Chicago Hotels. It is in the most perfect location being usually within 3-5 blocks of excellent restaurants and shopping. We loved employee Michael and Phillip was excellent with all of our many questions. The breakfast was typical Embassy Suites and done well and efficiently. The manager's reception was... more

Stayed several nights in Chicago to take in the sights and attend a MN Twins/Cubs game at Wrigley field. The location of the hotel was awesome. We walked nearly everywhere and is only a couple of blocks from the Red Line/CTA so getting to Wrigley was a snap. Room was clean and staff was super helpful. Breakfast was perfect for... more