I stayed in room 538, a handicapped room. I'm 5'10. The shower was not only too short, but the sliding pole the shower head is attached to was broken. I had a meeting at 7am Wednesday morning. My hairdryer started smoking after 5 minutes of use, putting me behind. The front desk kindly sent maintenence up to give me another... more

I stay at a lot of Hilton properties in Chicago-- good value for th $$ and most hotels are well reviewed. Hilton owns quite a few properties in Chicago and while I normally stay at either the Homewood Suites or Hilton Garden, this Embassy Suites had a better price and an extra bedroom. Check in was a breeze. Frontline staff... more

With a 5 and 8 year old; on a quick spring break. What a delightful hotel! An awesome breakfast every morning and cocktails and snacks every evening in the atrium are included in the price of your room! The rooms are clean and large; the staff was wonderful; great location for downtown Chicago! And fantastic restaurant! This is a great... more

Great location within walking distance to most area attractions. Clean, spacious rooms, comfy beds, and the best service! From the nice woman who made fresh coffee for me even though they were almost ready to close down breakfast, the friendly bar staff at reception hour, the great service at the concierge desk (Phillip tried hard to get Oprah tickets -... more

We were in Chicago for a few days as a Spring Break getaway - after reading all of the positive reviews here we were excited to see the hotel. Everything was as described - clean, friendly staff, excellent service. I am notoriously picky about hotels (my poor husband dreads taking me out of town!!) but this hotel met my high... more

Whenever I'm in Chicago, I try to stay at this location. The staff is very friendly. The breakfast is always fresh and hot. The location is convenient to the best shopping and restaurants. Traveling alone as a female, I always feel safe walking in the area at night. The rooms are typical for Embassy Suites - 2 rooms, nice bedding... more

We stayed here with my sister and niece during the Gospel Music Channel's "Gospel Dream" auditions. I was actually trying out. We had a blast. The hotel was so beautiful. It was like walking through a garden, yet you were inside. From the fountains to the lit up trees to the walk ways and bridges you have built inside this... more

If you are, like me, a huge OPRAH fan, this is the hotel for you!!! We had excellent service from the hotel even before checking in!!! I reviewed the hotel on this site and saw so many wonderful comments, so my girlfriend and I booked a room here. I contacted the Concierge in advance of arrival about possibly getting tickets... more

From the time we stepped on to the curb in front of the Embassy Suites on State street we were treated like Royalty. The doorman opened our taxi doors and carried our bags inside to the desk. He was very funny and carryed a politeness that is not normally seen in a city the size of Chicago. The staff was... more